Field Service Manager job at ApaNiVroom
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Field Service Manager
2026-10-19T12:23:36+00:00
ApaNiVroom
https://cdn.greatzambiajobs.com/jsjobsdata/data/default_logo_company/defaultlogo.png
FULL_TIME
Kitwe
Kitwe
10101
Zambia
Professional Services
Management,Business Operations,Transportation & Logistics,Recruitment,Team leader
ZMW
MONTH
2026-10-31T17:00:00+00:00
8

About Vroom

Vroom is building Africa's most complete ride-hailing platform with a 100% digital focus. We're launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters.

The Role

You'll lead all driver and passenger recruiting on the Copperbelt — building and running the local field team that brings Vroom's second core market to life.

Key Responsibilities

  • Own driver and passenger recruiting targets across the Copperbelt (Kitwe, Ndola, Chingola, Mufulira, Luanshya, Kalulushi, Chililabombwe)
  • Recruit, train, and manage a team of Field Service Associates
  • Set weekly and monthly recruiting targets and track progress against them
  • Coordinate Copperbelt launch logistics and community activation events
  • Report recruiting and activation metrics to headquarters in Lusaka
  • Build relationships with driver associations, transport operators, and community leaders

Compensation

  • Competitive monthly base salary
  • Up to 100% of annual base salary in performance bonus, based on meeting team recruitment and activation targets

Minimum Qualifications & Skills

  • 3+ years in field sales, recruiting, or operations, with prior team-leadership experience
  • Based in or able to relocate to the Copperbelt immediately
  • Valid driver's license and willingness to travel regularly across the province
  • Highly organized and comfortable managing a distributed field team
  • Bachelor's degree in Business, Operations, or a related field preferred
  • Fluent in at least two Zambian languages, including Bemba
  • Comfortable with digital tools (spreadsheets, WhatsApp Business)
  • Own driver and passenger recruiting targets across the Copperbelt (Kitwe, Ndola, Chingola, Mufulira, Luanshya, Kalulushi, Chililabombwe)
  • Recruit, train, and manage a team of Field Service Associates
  • Set weekly and monthly recruiting targets and track progress against them
  • Coordinate Copperbelt launch logistics and community activation events
  • Report recruiting and activation metrics to headquarters in Lusaka
  • Build relationships with driver associations, transport operators, and community leaders
  • Valid driver's license
  • Willingness to travel regularly across the province
  • Highly organized
  • Comfortable managing a distributed field team
  • Fluent in at least two Zambian languages, including Bemba
  • Comfortable with digital tools (spreadsheets, WhatsApp Business)
  • 3+ years in field sales, recruiting, or operations, with prior team-leadership experience
  • Based in or able to relocate to the Copperbelt immediately
  • Bachelor's degree in Business, Operations, or a related field preferred
bachelor degree
36
JOB-6ad60bc860307

Vacancy title:
Field Service Manager

[Type: FULL_TIME, Industry: Professional Services, Category: Management,Business Operations,Transportation & Logistics,Recruitment,Team leader]

Jobs at:
ApaNiVroom

Deadline of this Job:
Saturday, October 31 2026

Duty Station:
Kitwe | Kitwe

Summary
Date Posted: Monday, October 19 2026, Base Salary: Not Disclosed

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JOB DETAILS:

About Vroom

Vroom is building Africa's most complete ride-hailing platform with a 100% digital focus. We're launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters.

The Role

You'll lead all driver and passenger recruiting on the Copperbelt — building and running the local field team that brings Vroom's second core market to life.

Key Responsibilities

  • Own driver and passenger recruiting targets across the Copperbelt (Kitwe, Ndola, Chingola, Mufulira, Luanshya, Kalulushi, Chililabombwe)
  • Recruit, train, and manage a team of Field Service Associates
  • Set weekly and monthly recruiting targets and track progress against them
  • Coordinate Copperbelt launch logistics and community activation events
  • Report recruiting and activation metrics to headquarters in Lusaka
  • Build relationships with driver associations, transport operators, and community leaders

Compensation

  • Competitive monthly base salary
  • Up to 100% of annual base salary in performance bonus, based on meeting team recruitment and activation targets

Minimum Qualifications & Skills

  • 3+ years in field sales, recruiting, or operations, with prior team-leadership experience
  • Based in or able to relocate to the Copperbelt immediately
  • Valid driver's license and willingness to travel regularly across the province
  • Highly organized and comfortable managing a distributed field team
  • Bachelor's degree in Business, Operations, or a related field preferred
  • Fluent in at least two Zambian languages, including Bemba
  • Comfortable with digital tools (spreadsheets, WhatsApp Business)

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Application

  • Apply online at apaniVroom.com/careers — select this position and upload your CV and cover letter, or
  • mail your CV and cover letter with "Field Service Manager" as the subject

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: Saturday, October 31 2026
Duty Station: Kitwe | Kitwe
Posted: 19-10-2026
No of Jobs: 1
Start Publishing: 19-10-2026
Stop Publishing (Put date of 2030): 10-10-2076
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