JOB PURPOSE

The primary objective of this position is to oversee Driver activity on a daily basis, monitor performance and inspect both drivers and trucks to ensure they are in good working condition and compliant with regulations.

MAIN DUTIES AND RESPONSIBILITIES

Driver Daily Management

• Establish and implement driver management systems, and supervise drivers’ compliance with company regulations, traffic laws, and safety operating standards.
• Investigate and penalize violations to ensure strict fleet discipline.
• Responsible for driver attendance, shift scheduling, leave approval, and substitute arrangements

Training and Education

• Organize safety training and warning sessions whenever drivers return to base.
• Conduct regular training on traffic regulations, professional ethics, fuel theft prevention, and accident prevention.
• Review accident cases to enhance drivers’ safety awareness and sense of responsibility.

Recruitment and Evaluation

• Recruit, screen, interview, and hire new drivers.
• Conduct driving tests, road evaluations, and background checks (including home visits) for new drivers.
• Establish a driver performance appraisal system, regularly evaluate performance, and propose rewards and penalties.

Accident and Violation Handling

• Investigate vehicle accidents within the fleet, analyze causes, identify responsibilities, and handle them accordingly.
• Follow up on accident aftermath, and coordinate with insurance companies, police, and relevant authorities for resolution.
• Establish accident and violation records, and develop corrective measures.

Safety and Compliance

• Verify that drivers hold valid driving licenses and required certifications.
• Ensure drivers comply with company policies and Energy Regulation Board (ERB) legal requirements.
• Supervise drivers’ adherence to anti-fuel-theft, anti-smuggling, and cargo compliance procedures.

Communication and Coordination

• Act as a bridge between drivers and management, ensuring timely communication of company policies and directives.
• Address reasonable driver concerns and maintain fleet stability.
• Coordinate with the maintenance department and operations dispatch to ensure smooth vehicle operations.

Other Management Tasks (Optional)

• Supervise drivers’ appearance, service attitude, and customer conduct.
• Conduct regular home visits to drivers to build strong communication and reduce turnover.
• Participate in formulating and improving fleet management policies and driver manuals.
• Assist finance in reviewing drivers’ travel allowances, subsidies, and penalty records.

QUALIFICATIONS AND REQUIREMENTS

• Minimum Diploma in Transport and Logistics or related field.
• Ndola and Copperbelt residents are preferred.
• Hold a valid heavy-duty vehicle driver’s license and be familiar with fuel tanker transportation.
• Minimum of 5 years’ experience in fleet management or driver supervision, with strong knowledge of the long-haul transport industry (experience with fuel tankers preferred).
• Familiar with transportation laws, road conditions, and industry regulations in Zambia and neighbouring countries (Tanzania and the DRC).
• Strong discipline, fairness, and execution ability, with the capacity to enforce strict management of staff.
• Excellent communication, coordination, and team management skills.
• Proven experience in accident handling and emergency response.
• Honest, reliable, with good character and no record of poor driving or criminal offences.
• Health and safety certificates are an added advantage.

• Oversee daily driver activities and monitor performance
• Inspect drivers and trucks to ensure compliance with regulations
• Establish and implement driver management systems
• Investigate and penalize violations of company regulations and traffic laws
• Manage driver attendance, shift scheduling, and leave approvals
• Organize safety training and warning sessions for drivers
• Conduct regular training on traffic regulations and accident prevention
• Recruit, screen, and hire new drivers
• Conduct driving tests and background checks for new drivers
• Evaluate driver performance and propose rewards or penalties
• Investigate vehicle accidents and handle resolutions
• Verify driver licenses and certifications
• Ensure compliance with company policies and legal requirements
• Supervise adherence to anti-fuel-theft and cargo compliance procedures
• Act as a liaison between drivers and management
• Address driver concerns and maintain fleet stability
• Coordinate with maintenance and operations departments
• Supervise driver appearance and customer conduct
• Conduct regular home visits to drivers
• Assist in formulating fleet management policies
• Review drivers’ travel allowances and penalty records

• Strong discipline and fairness
• Excellent communication and coordination skills
• Team management skills
• Accident handling and emergency response experience
• Knowledge of transportation laws and industry regulations
• Ability to enforce strict management of staff

• Minimum Diploma in Transport and Logistics or related field
• Valid heavy-duty vehicle driver’s license
• Familiarity with fuel tanker transportation
• Minimum of 5 years’ experience in fleet management or driver supervision
• Knowledge of long-haul transport industry
• Familiarity with transportation laws in Zambia, Tanzania, and DRC
• Health and safety certificates (added advantage)