Job Purpose

ExpressCredit Ltd is part of Eleving Group, an international Fintech Company Operating in sixteen countries across three Continents. We are a world class, reliable and Internationally trusted partner, expanding access to finance in Zambia, Our company helps individuals in need of short-term and long-term financial solutions all of which make a meaningful and lasting impact on the local communities.Since 2018, ExpressCredit has more than tripled its global operations and grown significantly worldwide. If you want to work for a dynamic, forward-thinking and socially responsible financial services provider we are the right match for you!

The Graphic Designer will be responsible for creating visually appealing, innovative and engaging designs that communicate the ExpressCredit brand, products and services effectively. The role involves developing creative content for digital platforms, print media, marketing campaigns, internal communications and corporate branding.

The successful candidate will ensure consistency in the company’s visual identity while supporting business growth through impactful designs that attract customers, strengthen brand awareness and enhance customer engagement.

Key Responsibilities

Graphic Design & Creative Development

• Develop creative and professional designs for marketing campaigns, promotions and product launches.
• Design posters, flyers, brochures, banners, company profiles, presentations and other marketing materials.
• Create visual content for new and existing products, including device financing and other loan products.
• Develop branded templates for internal and external communications.
• Ensure all designs align with ExpressCredit’s brand guidelines and corporate identity.

Digital Marketing & Social Media Content

• Create engaging graphics and visual content for social media platforms, including Facebook, Instagram, LinkedIn and other digital channels.
• Design digital advertisements, promotional banners and campaign materials.
• Support the development of creative content for digital marketing campaigns.
• Collaborate with the Marketing team to develop visual concepts that improve online engagement and brand visibility.
• Adapt designs to suit different digital platforms and audience requirements.

Corporate Branding & Internal Communications

• Develop branded materials for internal communications, staff announcements, newsletters and corporate events.
• Design presentations, certificates, invitations and other corporate communication materials.
• Support branding requirements for new branch openings, company events and promotional activities.
• Ensure consistency in the use of company logos, colours, fonts and other brand elements.

Photography & Multimedia

• Capture and edit photographs for company events, branch activities, marketing campaigns and corporate communications.
• Produce short-form videos, promotional reels and other multimedia content where required.
• Edit images and videos to maintain professional quality and brand consistency.
• Maintain an organised library of company photographs, graphics and other creative assets.

Collaboration & Stakeholder Management

• Work closely with the Marketing and other departments to understand their design requirements.
• Translate business and marketing briefs into creative visual concepts.
• Manage multiple design assignments and deliver within agreed timelines.
• Receive feedback and make necessary revisions to ensure quality and stakeholder satisfaction.
• Keep up to date with emerging graphic design trends, tools and digital marketing practices.

Minimum Qualifications and Experience

• Diploma or bachelor’s degree in graphic design, Visual Communication, Multimedia Design, Digital Media or a related field.
• At least 2 years of relevant experience in graphic design or a similar creative role.
• Demonstrable portfolio of previous design work.
• Experience designing for social media and digital marketing platforms.
• Experience in photography and video editing will be an added advantage.

Technical Skills and Competencies

The ideal candidate should demonstrate proficiency in:

• Adobe Photoshop.
• Adobe Illustrator.
• Adobe InDesign.
• Canva and other relevant design applications.
• Video editing tools such as Adobe Premiere Pro or CapCut.
• Photography and image editing.
• Digital content creation and social media design.

Core Competencies

• Creativity and innovation.
• Strong attention to detail.
• Excellent visual communication skills.
• Time management and ability to meet deadlines.
• Good interpersonal and communication skills.
• Ability to work independently and collaboratively.
• Adaptability and willingness to learn.
• Strong organisational and problem-solving skills.

• Develop creative and professional designs for marketing campaigns, promotions and product launches.
• Design posters, flyers, brochures, banners, company profiles, presentations and other marketing materials.
• Create visual content for new and existing products, including device financing and other loan products.
• Develop branded templates for internal and external communications.
• Ensure all designs align with ExpressCredit’s brand guidelines and corporate identity.
• Create engaging graphics and visual content for social media platforms, including Facebook, Instagram, LinkedIn and other digital channels.
• Design digital advertisements, promotional banners and campaign materials.
• Support the development of creative content for digital marketing campaigns.
• Collaborate with the Marketing team to develop visual concepts that improve online engagement and brand visibility.
• Adapt designs to suit different digital platforms and audience requirements.
• Develop branded materials for internal communications, staff announcements, newsletters and corporate events.
• Design presentations, certificates, invitations and other corporate communication materials.
• Support branding requirements for new branch openings, company events and promotional activities.
• Ensure consistency in the use of company logos, colours, fonts and other brand elements.
• Capture and edit photographs for company events, branch activities, marketing campaigns and corporate communications.
• Produce short-form videos, promotional reels and other multimedia content where required.
• Edit images and videos to maintain professional quality and brand consistency.
• Maintain an organised library of company photographs, graphics and other creative assets.
• Work closely with the Marketing and other departments to understand their design requirements.
• Translate business and marketing briefs into creative visual concepts.
• Manage multiple design assignments and deliver within agreed timelines.
• Receive feedback and make necessary revisions to ensure quality and stakeholder satisfaction.
• Keep up to date with emerging graphic design trends, tools and digital marketing practices.

• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Canva and other relevant design applications
• Video editing tools such as Adobe Premiere Pro or CapCut
• Photography and image editing
• Digital content creation and social media design
• Creativity and innovation
• Strong attention to detail
• Excellent visual communication skills
• Time management and ability to meet deadlines
• Good interpersonal and communication skills
• Ability to work independently and collaboratively
• Adaptability and willingness to learn
• Strong organisational and problem-solving skills

• Diploma or bachelor’s degree in graphic design, Visual Communication, Multimedia Design, Digital Media or a related field.
• Demonstrable portfolio of previous design work.
• Experience designing for social media and digital marketing platforms.
• Experience in photography and video editing will be an added advantage.