The Group Head: Transaction Banking is responsible for defining and executing the Group-wide strategy for corporate payments, cash management, collections, liquidity solutions, and trade finance capabilities across all operating countries in the Corporate, Commercial and Business Banking segments.

The role drives sustainable revenue growth through transaction volumes, fee income, CASA balances, and increased client wallet share. It ensures a consistent, scalable, and competitive transaction banking and trade offering across the Group, positioning the Bank as the preferred partner for corporate and regional clients.

The role partners closely with Corporate Banking teams to deliver integrated client solutions, while enabling cross-border trade and transactional flows across the network.

Reports to: Group CEO

Key Responsibilities:

1. Transaction Banking & Trade Strategy

• Define and implement a Group-wide Transaction Banking and Trade Finance strategy aligned to overall Group objectives
• Identify opportunities to grow cross-border payments, trade flows, & regional liquidity solutions
• Drive standardisation of products, service models, and client experience across all markets

2. Revenue Growth & Commercialisation

• Drive growth in:
  • Transaction banking fee income
  • Trade finance income (LCs, guarantees, supply chain solutions)
  • CASA balances and operating accounts
• Increase corporate client wallet share through integrated transaction and trade solutions
• Support acquisition of large corporates, multinationals, and regional clients

3. Product Development & Innovation

• Lead development and rollout of:
  • Payments and collections solutions
  • Cash and liquidity management offerings
  • Trade finance and supply chain finance solutions
  • Digital and API-enabled banking capabilities
• Partner with Technology and Operations to modernise platforms and improve client experience
• Ensure products are scalable, client-centric, and aligned to market needs

4. Regional Integration & Cross-Border Enablement

• Enable seamless cross-border payments, trade, and cash management solutions across Group
• Position the Bank as a regional transaction and trade partner for clients operating across multiple markets
• Drive consistency in delivery, service standards, and product capability

5. Corporate Client Solutions & Sales Enablement

• Partner with Heads of Corporate Banking and teams to structure integrated transaction and trade solutions
• Support key client engagements, pitches, and mandates requiring specialist expertise
• Build strong alignment between product, sales, and client delivery teams

6. Performance Management & Data Insights

• Define and monitor KPIs including:
  • Transaction volumes and payment flows
  • Trade finance volumes and utilisation
  • CASA growth
  • Fee income and wallet share
• Develop dashboards and reporting frameworks to track performance across all markets
• Use data insights to inform strategy and client engagement

7. Risk, Compliance & Governance

• Ensure all transaction banking and trade products comply with all regulatory requirements
• Maintain strong controls across payments, trade operations, fraud prevention & operational risk
• Support Group governance frameworks for product approval, pricing, and risk management

Technical Skills & Competence:

• 12–15 years’ banking experience
• Minimum 8 years in Transaction Banking, Trade Finance, Corporate Banking, or Payments
• Experience in multi-country or regional banking environments preferred

Qualifications and Requirements:

• Degree in Finance, Economics, Banking, or Business

• Define and implement a Group-wide Transaction Banking and Trade Finance strategy aligned to overall Group objectives
• Identify opportunities to grow cross-border payments, trade flows, & regional liquidity solutions
• Drive standardisation of products, service models, and client experience across all markets
• Drive growth in: Transaction banking fee income, Trade finance income (LCs, guarantees, supply chain solutions), CASA balances and operating accounts
• Increase corporate client wallet share through integrated transaction and trade solutions
• Support acquisition of large corporates, multinationals, and regional clients
• Lead development and rollout of: Payments and collections solutions, Cash and liquidity management offerings, Trade finance and supply chain finance solutions, Digital and API-enabled banking capabilities
• Partner with Technology and Operations to modernise platforms and improve client experience
• Ensure products are scalable, client-centric, and aligned to market needs
• Enable seamless cross-border payments, trade, and cash management solutions across Group
• Position the Bank as a regional transaction and trade partner for clients operating across multiple markets
• Drive consistency in delivery, service standards, and product capability
• Partner with Heads of Corporate Banking and teams to structure integrated transaction and trade solutions
• Support key client engagements, pitches, and mandates requiring specialist expertise
• Build strong alignment between product, sales, and client delivery teams
• Define and monitor KPIs including: Transaction volumes and payment flows, Trade finance volumes and utilisation, CASA growth, Fee income and wallet share
• Develop dashboards and reporting frameworks to track performance across all markets
• Use data insights to inform strategy and client engagement
• Ensure all transaction banking and trade products comply with all regulatory requirements
• Maintain strong controls across payments, trade operations, fraud prevention & operational risk
• Support Group governance frameworks for product approval, pricing, and risk management

• Transaction Banking
• Trade Finance
• Corporate Banking
• Payments
• Cash Management
• Liquidity Solutions
• Product Development
• Revenue Growth
• Commercialisation
• Regional Integration
• Cross-Border Enablement
• Client Solutions
• Sales Enablement
• Performance Management
• Data Insights
• Risk Management
• Compliance
• Governance

• Degree in Finance, Economics, Banking, or Business
• 12–15 years’ banking experience
• Minimum 8 years in Transaction Banking, Trade Finance, Corporate Banking, or Payments
• Experience in multi-country or regional banking environments preferred