Guest Relations Executive job at Minor International

Vacancy title:
Guest Relations Executive

[ Type: FULL TIME , Industry: Hospitality, and Tourism , Category: Management Officer ]

Jobs at:

Minor International

Deadline of this Job:
15 March 2023  

Duty Station:
Within Zambia , Livingstone , South - Central Africa

Summary
Date Posted: Monday, March 06, 2023 , Base Salary: Not Disclosed

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JOB DETAILS:

Livingstone, Zambia
Full-time
Company Location: Avani Victoria Falls Resort
Company Description
Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.

Job Description

In this role you are a key ambassador for the hotel and the brand, you will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.

Qualifications
• College diploma in hotel management or related field
• Previous experience in Front Office or Guest Services
• Good Communication skills
• Experience with Front Office Systems
• Good English skills, both written and spoken

Additional Information
Full grade twelve school certificate


Job Experience: No Requirements

Work Hours: 8


Level of Education:
Associate Degree

Job application procedure

To apply for this job please visit jobs.smartrecruiters.com 


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QUICK ALERT SUBSCRIPTION

15 March 2023
Job Info
Job Category: Management jobs in Zambia
Job Type: Full-time
Deadline of this Job: 15 March 2023
Duty Station: Livingstone
Posted: 08-03-2023
No of Jobs: 1
Start Publishing: 08-03-2023
Stop Publishing (Put date of 2030): 08-03-2065
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