Vacancy title:
Client Growth Agent (Activations)

[Type: FULL_TIME, Industry: Financial Services, Category: Customer Service]

Jobs at:
Unifi Zambia

Deadline of this Job:
Friday, May 2 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Wednesday, April 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Unifi is a fast-growing finance and technology company operating in Zambia, Uganda, Kenya and South Africa. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.

Responsibilities

• Customer survey/competitor analysis.
• Making outbound calls to prospective customers from provided leads.
• Present and promote company products/services clearly and persuasively.
• Identifying customer needs, answer questions, and overcome objections.
• Maintaining accurate records of calls and customer interactions in provided systems.
• Meet or exceed daily/weekly call and sales targets.
• Follow Activations scripts while adapting to customer responses.
• Provide excellent customer service and build positive relationships on social media platforms.
• Stay updated on product knowledge and industry trends.

Requirements

• Diploma in any business course
• Good communication skills
• Positive attitude
• Active listening
• Empathy and problem solving
• Excellent customer service
• Ability to Muiti task
• Attention to detail

Work Hours: 8

Experience: No Requirements

Level of Education: associate degree

Job application procedure

• Suitably qualified and interested candidates should submit their application to the link below by 2nd May 2025.
• To apply for this job please visit unifizambia.simplify.hr.

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