ABOUT THE POSITION

Wonderful Industry Zambia Company Ltd, a leading manufacturer of polywoven packaging bags and PVC ceiling, a company based in Lusaka, operating under the Wonderful Group, is seeking a dynamic, ethical and detail-oriented Human Resource Officer to join our team. The HR Officer will support the day-to-day HR operations including recruitment, employee relations, payroll support, compliance with Zambian Labour Laws, and implementation of HR policies to support our growing workforce of 1000+ employees.

RESPONSIBILITIES

• Manage end-to-end recruitment: advertising, shortlisting, interviews, and offers.
• Conduct new staff inductions and prepare employment contracts and files.
• Handle disciplinary cases, grievances and ensure compliance with the Employment Code Act No. 3 of 2019.
• Maintain good relationships between management and employees.
• Ensure compliance with NAPSA, NHIMA, and Workers Compensation.
• Maintain accurate employee records, leave management and attendance.
• Support monthly payroll preparation (overtime, deductions, allowances).
• Coordinate performance appraisals and confirmation processes.
• Identify training needs and coordinate safety and skills training.
• Organize staff welfare, engagement activities and CSR events.
• Manage PPE issuance and safety compliance with the Safety Department.
• Prepare weekly/monthly HR reports for management.
• Maintain HR database and HR filing system.

QUALIFICATIONS & EXPERIENCE

• Grade 12 Certificate with 5 Credits including English and Mathematics.
• Diploma / Degree in Human Resource Management, Business Administration or related field.
• Minimum 2-3 years experience as HR Officer / HR Assistant, preferably in a manufacturing environment.
• Member of Zambia Institute of Human Resource Management (ZIHRM) – MUST have valid practicing license.
• In-depth knowledge of Zambian Labour Laws and HR best practices.
• Proficiency in Microsoft Office (Excel, Word) and Sage 300 People.

CORE COMPETENCIES

• High level of Confidentiality and Integrity.
• Excellent Communication and Interpersonal Skills.
• Strong problem-solving and conflict resolution skills.
• Ability to work under pressure with minimum supervision.
• Well organized, attention to detail and time management.
• Ethical and Professional conduct at all times.

CAREER GROWTH AND PROGRESSION

At Wonderful Industry, we invest in our people. This role offers:

• Clear career path to Senior HR Officer and HR Manager.
• Continuous learning through professional trainings and mentorship.
• Exposure to a fast-growing manufacturing environment.
• Opportunity to lead HR projects, CSR, and employee engagement initiatives.

• Manage end-to-end recruitment: advertising, shortlisting, interviews, and offers.
• Conduct new staff inductions and prepare employment contracts and files.
• Handle disciplinary cases, grievances and ensure compliance with the Employment Code Act No. 3 of 2019.
• Maintain good relationships between management and employees.
• Ensure compliance with NAPSA, NHIMA, and Workers Compensation.
• Maintain accurate employee records, leave management and attendance.
• Support monthly payroll preparation (overtime, deductions, allowances).
• Coordinate performance appraisals and confirmation processes.
• Identify training needs and coordinate safety and skills training.
• Organize staff welfare, engagement activities and CSR events.
• Manage PPE issuance and safety compliance with the Safety Department.
• Prepare weekly/monthly HR reports for management.
• Maintain HR database and HR filing system.

• High level of Confidentiality and Integrity.
• Excellent Communication and Interpersonal Skills.
• Strong problem-solving and conflict resolution skills.
• Ability to work under pressure with minimum supervision.
• Well organized, attention to detail and time management.
• Ethical and Professional conduct at all times.
• Proficiency in Microsoft Office (Excel, Word) and Sage 300 People.

• Grade 12 Certificate with 5 Credits including English and Mathematics.
• Diploma / Degree in Human Resource Management, Business Administration or related field.
• Minimum 2-3 years experience as HR Officer / HR Assistant, preferably in a manufacturing environment.
• Member of Zambia Institute of Human Resource Management (ZIHRM) – MUST have valid practicing license.
• In-depth knowledge of Zambian Labour Laws and HR best practices.