About Melisa Supermarket Ltd and the Role

Melisa Supermarket Ltd operates within the retail industry and is committed to fostering a productive and motivated workforce. The Human Resources Manager will play a pivotal role in developing the team, reinforcing HR systems, and elevating standards of accountability, performance, and diligence at the Northmead Branch.

This is a full-time position based in Lusaka, offering a chance to contribute meaningfully to the supermarket’s continued success and growth.

Key Responsibilities for Human Resources Manager Jobs in Lusaka

• Lead and coordinate staff training, coaching, and professional development initiatives.
• Enhance performance management systems and foster employee engagement.
• Oversee recruitment processes, onboarding procedures, and maintain workplace discipline.
• Strengthen HR policies to ensure compliance and promote positive employee relations.
• Develop and maintain HR databases, reporting tools, and systems to improve operational efficiency and accountability.

Qualifications and Requirements

• Proven experience in human resources management, preferably within the retail industry.
• Demonstrated leadership abilities with excellent communication and conflict resolution skills.
• Practical understanding of Zambian labour laws and employment practices.
• Registration as a member of the Zambia Institute of Human Resource Management (ZIHRM) is mandatory.

• Lead and coordinate staff training, coaching, and professional development initiatives.
• Enhance performance management systems and foster employee engagement.
• Oversee recruitment processes, onboarding procedures, and maintain workplace discipline.
• Strengthen HR policies to ensure compliance and promote positive employee relations.
• Develop and maintain HR databases, reporting tools, and systems to improve operational efficiency and accountability.

• leadership abilities
• excellent communication
• conflict resolution skills
• Zambian labour laws
• employment practices

• Proven experience in human resources management, preferably within the retail industry.
• Demonstrated leadership abilities with excellent communication and conflict resolution skills.
• Practical understanding of Zambian labour laws and employment practices.
• Registration as a member of the Zambia Institute of Human Resource Management (ZIHRM) is mandatory.