Summary
Date Posted: Wednesday, January 29 2025, Base Salary: Not Disclosed

JOB DETAILS:
JOB PURPOSE
To support the business initiatives through development & delivery of products & promotions by:-
• • Resolving / Troubleshooting client queries raised on the products and promotions
• • Ensuring that all promotions servers are running smoothly
• • Ensure smooth integration of systems
• • Ensure strategic alignment as the result of selecting and adjusting IT portfolio components to contribute to accomplishing the organization’s strategic objectives.

CORE RESPONSIBILITIES ARE:
i.] New Products & Promotions Development and other GSM related projects.
• • Provide business analysis of new products
• • Design products solution and coordinate the implementation of all new products as per the business requirement
• • Drive project execution.
ii.] Existing Products Support.
• • Perform daily O & M and ensure max availability & performance of products and promotions systems for better customer experience
• • Support of all incidents and requests on products & promotions
iii.] Project Management.
• • Manage projects for all new system requests – perform business analysis function, document and sign off all necessary documents.
iv.] Security and Compliance with Bharti ISP.
• • Incorporate Bharti Security Policy on all new customer requirements and existing applications and services.
• • Ensuring Airtel IT Operational policies are followed during day-to-day operations of all services, products and applications
v.] Subject Matter Expert
• • Responsible for solution roadmap
• • Standardization of solution environment and architecture.

REQUIREMENTS
Educational Qualifications & Functional / Technical Skills:
• ▪ Bachelor Degree in Computer Science, Computer engineering and other related disciplines
• ▪ Professional qualification in Project Management Techniques
• ▪ Professional qualification or certificates in programming and database administration
Relevant Experience:
• • At least 3 years of hands-on working experience in telecom
• • Experience in SQL, database management, system integration, applications development, and deployment.
• • Project Management Skills.

OTHER REQUIREMENTS
• • Demonstrated success in managing multiple services simultaneously
• • Proven ability to influence cross-functional teams without formal authority
• • Excellent communication, presentation and organizational skills
• • Successful background with stakeholder/partner management.

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

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