We are looking for a proactive, trustworthy Sales Executive to develop our IT products business in Zambia. The role involves finding new customers, building relationships and converting enquiries into sales.

??? ????????????????

• Identify and approach corporate clients, IT resellers, schools, NGOs and other institutions.
• Conduct market visits, sales calls and product presentations.
• Sell laptops, desktops, printers, toners, networking equipment, displays and IT accessories.
• Understand customer requirements and coordinate accurate quotations.
• Confirm specifications, pricing and stock availability internally before making commitments.
• Follow up on enquiries, quotations and payments to complete the sales cycle.
• Develop repeat business and maintain strong customer relationships.
• Maintain accurate CRM records, pipeline stages and follow-up schedules.
• Meet agreed sales, gross profit, activity and new-customer targets.
• Share market feedback, competitor activity and customer requirements with management.
• Coordinate customer complaints, warranty requests and after-sales follow-up.

????????????

• Previous experience in B2B sales, preferably in IT products or electronics.
• Knowledge of the Zambian market and experience developing local business relationships.
• Clear communication, negotiation and customer service skills.
• Ability to understand product specifications and recommend suitable options.
• Comfortable using email, Excel, WhatsApp Business and CRM systems.
• Willingness to conduct regular field visits and travel within Zambia when required.
• Ability to work independently, manage priorities and follow through on commitments.
• Relevant qualification in business, marketing, IT or a related field is an advantage.

????????? & PROFESSIONAL CONDUCT

• Provide accurate information to customers and management.
• Take responsibility for mistakes and report issues promptly.
• Protect confidential customer information, company pricing and business records.
• Disclose conflicts of interest and decline personal payments or benefits intended to influence business decisions.
• Follow company approval procedures for discounts, credit, payments and delivery commitments.
• Treat customers, suppliers and colleagues with respect.

• Identify and approach corporate clients, IT resellers, schools, NGOs and other institutions.
• Conduct market visits, sales calls and product presentations.
• Sell laptops, desktops, printers, toners, networking equipment, displays and IT accessories.
• Understand customer requirements and coordinate accurate quotations.
• Confirm specifications, pricing and stock availability internally before making commitments.
• Follow up on enquiries, quotations and payments to complete the sales cycle.
• Develop repeat business and maintain strong customer relationships.
• Maintain accurate CRM records, pipeline stages and follow-up schedules.
• Meet agreed sales, gross profit, activity and new-customer targets.
• Share market feedback, competitor activity and customer requirements with management.
• Coordinate customer complaints, warranty requests and after-sales follow-up.

• Clear communication, negotiation and customer service skills.
• Ability to understand product specifications and recommend suitable options.
• Comfortable using email, Excel, WhatsApp Business and CRM systems.
• Ability to work independently, manage priorities and follow through on commitments.
• Willingness to conduct regular field visits and travel within Zambia when required.

• Previous experience in B2B sales, preferably in IT products or electronics.
• Knowledge of the Zambian market and experience developing local business relationships.
• Relevant qualification in business, marketing, IT or a related field is an advantage.