Armaguard Security Limited is seeking a skilled and reliable IT Support Officer to provide technical support and ensure the effective operation of the company’s IT systems in support of its security operations.

Key Responsibilities

• Provide first-line IT support to staff across all departments
• Install, configure, and maintain computers, servers, printers, and related IT equipment
• Diagnose and resolve hardware, software, and network issues promptly
• Monitor and maintain system performance, backups, and data security
• Maintain accurate IT documentation, asset registers, and support logs
• Support basic network administration and system updates
• Ensure compliance with company IT policies and security standards
• Any other duties as may be assigned by your Superiors

Qualifications and Requirements

• Grade 12 certificate with 5 ‘O’ level credits including Math and English
• Minimum Diploma in Information Technology or a related field
• Minimum three (3) years’ experience in IT support or a similar role
• Good understanding of operating systems, hardware, and basic networking
• Strong problem-solving, communication, and interpersonal skills
• Ability to work under pressure and maintain confidentiality

Key Competencies

• High level of professionalism and integrity
• Attention to detail
• Strong customer service orientation
• Time management and reliability
• Ability to work under pressure with minimal supervision

Note: Only shortlisted candidates will be contacted for an interview.

• Provide first-line IT support to staff across all departments
• Install, configure, and maintain computers, servers, printers, and related IT equipment
• Diagnose and resolve hardware, software, and network issues promptly
• Monitor and maintain system performance, backups, and data security
• Maintain accurate IT documentation, asset registers, and support logs
• Support basic network administration and system updates
• Ensure compliance with company IT policies and security standards
• Any other duties as may be assigned by your Superiors

• Strong problem-solving, communication, and interpersonal skills
• Ability to work under pressure and maintain confidentiality
• High level of professionalism and integrity
• Attention to detail
• Strong customer service orientation
• Time management and reliability
• Ability to work under pressure with minimal supervision

• Grade 12 certificate with 5 ‘O’ level credits including Math and English
• Minimum Diploma in Information Technology or a related field
• Minimum three (3) years’ experience in IT support or a similar role
• Good understanding of operating systems, hardware, and basic networking