Inbound & Outbound Associate

Greenlight Planet Zambia

• Full-time
• Lusaka
• 18h ago

What you would be expected to do:

Inbound Operations

• Receive incoming shipments and verify quantities against purchase orders and delivery documents.
• Inspect products for damage, quality issues, and discrepancies.
• Accurately record received inventory in the warehouse management system (WMS).
• Label, sort, and store products in designated warehouse locations.
• Report damaged, missing, or incorrect items to supervisors.
• Maintain organized storage areas and ensure proper stock rotation.

Outbound Operations

• Pick products according to replenishment schedules, customer orders and packing lists.
• Pack items securely to prevent damage during transportation.
• Prepare movement documentation, labels, and manifests.
• Load outbound shipments safely and efficiently.
• Verify order accuracy before dispatch.
• Process EWMS + Kazi Plan CRM inventory movement
• Coordinate with carriers and transportation teams to ensure timely deliveries.

Inventory Control

• Conduct regular cycle counts and inventory checks.
• Assist with stock reconciliation and discrepancy investigations.
• Maintain accurate inventory records.
• Help with warehouse audits and stock-taking activities.

Safety and Housekeeping

Cross-functional teamwork

• Work closely with procurement, logistics, and production teams to align inventory data with operational needs.
• Help with inbound receiving teams to ensure accurate goods-received notes (GRNs) and supplier documentation.
• Assist the warehouse manager with KPI reporting, stock accuracy targets, and operational performance reviews.
• Any other duties as assigned by your supervisor.

You might be a strong candidate if you:

• Has a Diploma or degree qualification from a recognized institution preferably in Supply Chain Management, Operations Management, Business Related Course.
• Ability to multi-task and address priorities
• Minimum 1–2 years of experience in a warehouse inventory, stock control, or logistics coordination role.
• Demonstrated hands-on experience with a WMS (e.g. SAP WM/EWM, Oracle WMS, Manhattan, Infor, or similar).
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data validation); ERP experience is an advantage.
• Good numerical aptitude and attention to detail; comfortable working with datasets
• Relevant qualification in supply chain, logistics, inventory management, or a related field is preferred.
• Very good people person skills; able to build and maintain effective relationships with colleagues, members and external partners,
• Excellent verbal & written communication skills
• Ability to work under minimal supervision

What we offer (in addition to compensation and statutory benefits):

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

• Receive incoming shipments and verify quantities against purchase orders and delivery documents.
• Inspect products for damage, quality issues, and discrepancies.
• Accurately record received inventory in the warehouse management system (WMS).
• Label, sort, and store products in designated warehouse locations.
• Report damaged, missing, or incorrect items to supervisors.
• Maintain organized storage areas and ensure proper stock rotation.
• Pick products according to replenishment schedules, customer orders and packing lists.
• Pack items securely to prevent damage during transportation.
• Prepare movement documentation, labels, and manifests.
• Load outbound shipments safely and efficiently.
• Verify order accuracy before dispatch.
• Process EWMS + Kazi Plan CRM inventory movement
• Coordinate with carriers and transportation teams to ensure timely deliveries.
• Conduct regular cycle counts and inventory checks.
• Assist with stock reconciliation and discrepancy investigations.
• Maintain accurate inventory records.
• Help with warehouse audits and stock-taking activities.
• Work closely with procurement, logistics, and production teams to align inventory data with operational needs.
• Help with inbound receiving teams to ensure accurate goods-received notes (GRNs) and supplier documentation.
• Assist the warehouse manager with KPI reporting, stock accuracy targets, and operational performance reviews.
• Any other duties as assigned by your supervisor.

• Ability to multi-task and address priorities
• Demonstrated hands-on experience with a WMS (e.g. SAP WM/EWM, Oracle WMS, Manhattan, Infor, or similar).
• Proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data validation)
• Good numerical aptitude and attention to detail; comfortable working with datasets
• Very good people person skills; able to build and maintain effective relationships with colleagues, members and external partners,
• Excellent verbal & written communication skills
• Ability to work under minimal supervision

• Diploma or degree qualification from a recognized institution preferably in Supply Chain Management, Operations Management, Business Related Course.
• Minimum 1–2 years of experience in a warehouse inventory, stock control, or logistics coordination role.
• ERP experience is an advantage.
• Relevant qualification in supply chain, logistics, inventory management, or a related field is preferred.