About the Role

The Manager Administration will be responsible for implementing and overseeing the administrative strategy related to facilities management, transport, logistics, and general office operations. The role ensures operational efficiency and fosters a productive and safe work environment across all company locations.

Qualifications and Experience

Full Grade 12 Certificate.

Bachelor’s degree in Human Resource Management, Business Administration, Public Administration, Psychology, Economics, or an equivalent qualification certified by ZAQA.

Membership with the Zambia Institute of Human Resource Management (ZIHRM).

A minimum of five years’ experience in administration, including at least three years in a managerial capacity.

Knowledge of procurement laws and corporate facilities management is essential.

• Manage daily administrative operations to optimize resource availability and utilization.
• Develop and execute annual maintenance plans for company facilities and assets to maximize operational efficiency.
• Plan and oversee asset acquisition, disposal, tracking, and coding to maintain an accurate and up-to-date asset register.
• Coordinate procurement, maintenance, licensing, and allocation of the company’s vehicle fleet in compliance with policies.
• Design and implement driver management schedules and monitor driver conduct to ensure fair work distribution.
• Plan office space allocation, asset distribution, and maintenance of office facilities to sustain a conducive work environment.
• Manage vendor relationships and service contracts, ensuring quality service delivery according to agreed standards.
• Ensure 100% availability of facilities through scheduled servicing and maintenance plans.
• Coordinate maintenance and repair activities at branch offices to uphold brand standards.
• Implement safety procedures in compliance with the Factories Act to protect employees during working hours.
• Oversee insurance coverage for company assets and manage claims processes to safeguard asset value.
• Conduct quarterly office disinfection to eliminate pests and maintain hygiene standards.
• Manage payment of council rates and business levies to support uninterrupted branch operations.
• Ensure timely payment of utility bills to maintain essential services across all branches.

• Strong administrative and project management skills.
• Excellent communication and employee relations capabilities.
• Proficiency in transport management and logistics coordination.
• Conflict resolution, coaching, and mentorship experience.
• Organized, confident, collaborative, and attentive to detail.
• Innovative, agile, empathetic, and able to maintain confidentiality.

• Full Grade 12 Certificate.
• Bachelor’s degree in Human Resource Management, Business Administration, Public Administration, Psychology, Economics, or an equivalent qualification certified by ZAQA.
• Membership with the Zambia Institute of Human Resource Management (ZIHRM).