Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and construction industries. Applications include rock drilling, rock cutting, loading, and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

As an Underground Sandvik Rock Tools (SRT) Technician, you will be responsible for executing all daily activities necessary to support the servicing of a Sandvik Rock Tool Supply Performance Contract. This includes ensuring full compliance with relevant operating procedures, policies, work scopes, and contractual requirements. The role will be based at NFCA, Chambeshi.

This position operates on a 4-days-on, 4-days-off schedule, with 12-hour shifts and the expectation of reasonable overtime when necessary. Applicants must have the legal right to live and work in Zambia and possess a valid manual driver’s license to be eligible for this role.

Areas of Responsibility:

• Deliver rock tools and related products to designated sites daily, ensuring timely and efficient service.
• Retrieve worn and damaged rock tools from drill sites and transport them to the surface for further assessment.
• Analyze the condition and/or failures of rock tools and engage with operators to discuss findings and possible improvements.
• Maintain circuit stock levels on each rig by replenishing supplies from the buffer store as required.
• Conduct thorough failure analyses of defective products and report any abnormalities to the Contract Supervisor and/or Sales Representative.
• Utilize the Sandvik Report App to record and share operational data for advanced analysis.
• Perform tasks such as sorting, gauging, cutting back, grinding, and color-coding of used drill bits.
• Refurbish blocked and bent rods, ensuring they meet operational standards.

Skills and Qualifications:

• Grade 12 Certificate or equivalent qualification
• Craft Certificate of Competence, Advanced Technician Certificate or its equivalent
• Minimum 5-year experience with proven competence in the above-mentioned field
• Basic Computer literacy
• English proficiency
• Full physical & medical certificate to work in mining environment.
• Proficiency in analyzing mechanical failures and recommending solutions.
• Technical aptitude for refurbishing rock tools (grinding, cutting, straightening).
• Familiarity with stock management principles.
• Ability to operate specialized software for reporting and data sharing.
• Excellent communication skills for engaging with operators and supervisors.

Your Profile:

The ideal candidate will have prior experience working in underground environments around heavy equipment, with current site inductions being highly advantageous. A strong commitment to safety, coupled with excellent customer service and communication skills, is essential.

Familiarity with on-site service contracts, underground mining operations, and Sandvik drilling products will be highly regarded. Additionally, candidates must be able to pass a pre-employment medical assessment.

• Deliver rock tools and related products to designated sites daily, ensuring timely and efficient service.
• Retrieve worn and damaged rock tools from drill sites and transport them to the surface for further assessment.
• Analyze the condition and/or failures of rock tools and engage with operators to discuss findings and possible improvements.
• Maintain circuit stock levels on each rig by replenishing supplies from the buffer store as required.
• Conduct thorough failure analyses of defective products and report any abnormalities to the Contract Supervisor and/or Sales Representative.
• Utilize the Sandvik Report App to record and share operational data for advanced analysis.
• Perform tasks such as sorting, gauging, cutting back, grinding, and color-coding of used drill bits.
• Refurbish blocked and bent rods, ensuring they meet operational standards.

• Basic Computer literacy
• English proficiency
• Proficiency in analyzing mechanical failures and recommending solutions.
• Technical aptitude for refurbishing rock tools (grinding, cutting, straightening).
• Familiarity with stock management principles.
• Ability to operate specialized software for reporting and data sharing.
• Excellent communication skills for engaging with operators and supervisors.

• Grade 12 Certificate or equivalent qualification
• Craft Certificate of Competence, Advanced Technician Certificate or its equivalent
• Full physical & medical certificate to work in mining environment.