Vacancy title:
Multiple Positions

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]

Jobs at:
Magodi Lodge

Deadline of this Job:
Wednesday, April 30 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Wednesday, April 16 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Job Opportunities at Magodi Tented Lodge

Magodi Tented Lodge, a premier hospitality destination in Lusaka, Zambia, is seeking passionate and experienced individuals to join our team. We are committed to delivering exceptional guest experiences and are looking for candidates to fill the following positions: Waitress (x3), Chef (x1), and Receptionist (x2).

1. Waitress (3 Vacancies)

Location: Lusaka, Zambia
Employment Type: Full-Time
Application Deadline: Open until filled

Job Purpose:
The Waitress will provide outstanding customer service, ensuring guests enjoy a memorable dining experience at Magodi Tented Lodge. This role involves taking orders, serving food and beverages, and maintaining a clean and welcoming dining environment.

Key Responsibilities:

• Greet guests warmly and provide menu recommendations.
• Take accurate food and beverage orders and communicate them to the kitchen staff.
• Serve meals and drinks promptly while ensuring high standards of presentation.
• Address guest inquiries and resolve complaints professionally.
• Maintain cleanliness and organization of the dining area, including tables and service stations.
• Collaborate with kitchen and bar staff to ensure smooth operations.
• Adhere to health, safety, and hygiene standards.

Qualifications and Requirements:

• Grade 12 Certificate or equivalent.
• Minimum of 1-2 years of experience in a hospitality or restaurant setting.
• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused attitude.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Knowledge of food safety and hygiene practices.
• Flexibility to work shifts, including weekends and holidays.

Key Competencies:

• Attention to detail and strong teamwork skills.
• Ability to remain calm under pressure.
• Positive attitude and commitment to guest satisfaction.

2. Chef (1 Vacancy)

Location: Lusaka, Zambia
Employment Type: Full-Time
Application Deadline: Open until filled

Job Purpose:
The Chef will oversee the preparation of high-quality meals, manage kitchen operations, and contribute to creating a delightful culinary experience for guests at Magodi Tented Lodge. This role requires creativity, leadership, and a passion for delivering exceptional cuisine.

Key Responsibilities:

• Plan and prepare menus that align with the lodge’s standards and guest preferences.
• Cook and present dishes with consistency and attention to detail.
• Manage kitchen inventory, order supplies, and minimize food wastage.
• Ensure compliance with food safety, hygiene, and sanitation regulations.
• Supervise and train kitchen staff to maintain high performance standards.
• Collaborate with management to develop seasonal or special event menus.
• Monitor food quality and address any issues promptly.

Qualifications and Requirements:

• Grade 12 Certificate or equivalent.
• Formal culinary training or diploma in culinary arts (preferred).
• Minimum of 3-5 years of experience as a chef in a reputable establishment.
• Proven expertise in preparing a variety of cuisines, including local and international dishes.
• Strong knowledge of food safety standards and kitchen management.
• Ability to work under pressure and meet tight deadlines.
• Leadership skills and experience managing a kitchen team.
• Availability to work flexible hours, including weekends and evenings.

Key Competencies:

• Creativity and passion for culinary arts.
• Strong organizational and time-management skills.
• Ability to lead and motivate a team.

3. Receptionist (2 Vacancies)

Location: Lusaka, Zambia
Employment Type: Full-Time
Application Deadline: Open until filled

Job Purpose:
The Receptionist will serve as the first point of contact for guests, providing a warm welcome and ensuring smooth front desk operations. This role involves managing reservations, handling inquiries, and contributing to a positive guest experience.

Key Responsibilities:

• Greet and welcome guests, ensuring a professional and friendly first impression.
• Manage check-ins and check-outs efficiently, processing payments as needed.
• Handle guest inquiries, reservations, and complaints with professionalism.
• Maintain accurate records of bookings and guest information.
• Coordinate with housekeeping and other departments to meet guest needs.
• Ensure the reception area is clean, organized, and presentable.
• Provide information about lodge services, local attractions, and activities.
• Adhere to lodge policies and procedures.

Qualifications and Requirements:

• Grade 12 Certificate or equivalent.
• Minimum of 1-2 years of experience in customer service, hospitality, or front desk roles.
• Proficiency in Microsoft Office and basic computer systems (e.g., booking software).
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Friendly, approachable, and professional demeanor.
• Ability to handle multiple tasks and work under pressure.
• Flexibility to work shifts, including weekends and holidays.

Key Competencies:

• Exceptional customer service and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong multitasking and time-management abilities.

Work Hours: 8

Experience: No Requirements

Level of Education: professional certificate

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