Vacancy title:
Multiple Positions

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Management]

Jobs at:
Twalumba Resort and Hotels

Deadline of this Job:
Thursday, May 15 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Monday, May 12 2025, Base Salary: Not Disclosed

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Learn more about Twalumba Resort and Hotels
Twalumba Resort and Hotels jobs in Zambia

JOB DETAILS:

Twalumba Resort and Hotels is one of the most reputable leading Resort and Hotels in the hospitality industry dedicated to provide excellence and comfort to our clientele with a goal to provide customer satisfaction. We are looking for professionals to join our big team in the following positions:

Position: Front Desk Operator * 4
Location: 11 Miles and Chalala.
Job Type: Full Time

Job Summary

As Front Desk Operators you will be responsible for welcoming guests, handling inquiries, ensuring smooth operations and Processing payments among many other duties.

Key Responsibilities:

• Welcoming and greeting guests in a friendly and professional manner.
• Coordinating with other departments for smooth operations.
• Providing accurate information about the products and services offered.
• Processing payments, issue invoices, and manage cash/card transactions.
• Ensuring compliance with company policies and systems.
• Maintaining a clean and organized front desk area.
• Addressing guest concerns and resolving issues promptly.

Minimum Requirements:

• Diploma/Degree in Business Administration, Hospitality Management, or in any related field Certified by Zambian Qualifications Authority (ZQA)
• 2 years proven experience in an administrative role or front desk
• operations within the hospitality industry.
• Strong organizational and multitasking skills.
• Strong problem-solving abilities and attention to detail.
• Excellent Interpersonal Skills.
• Proficiency in Microsoft Office.
• Ability to work flexible shifts, including evenings, weekends, and holidays.

Position: Marketer
Location: Lusaka.
Job Type: Full Time.

Job Summary

As a Marketer, you will be responsible for developing and executing marketing strategies that enhance brand awareness, increase customer engagement, and drive business growth.

Key Responsibilities:

• Developing and implementing innovative marketing strategies to promote products/services.
• Developing marketing plans, including budgeting, forecasting, and performance tracking.
• Planning and executing advertising campaigns across various media channels.
• Maintaining brand consistency in all marketing materials and communications.
• Developing strategies to attract and retain customers through promotions, events, and loyalty programs.
• Identifying and engaging with potential clients through networking, partnerships, and outreach efforts.
• Tracking marketing campaign performance and generate reports with insights and recommendations.

Minimum Requirements:

• Bachelor’s degree in Marketing, Business Administration, or in any related field Certified by Zambian Qualifications Authority (ZQA).
• 2 years proven experience in Marketing or in any related role.
• Strong creativity and problem-solving abilities.
• Excellent communication and Interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to work independently

Work Hours: 8

Experience: No Requirements

Level of Education: professional certificate

Job application procedure
Interested in applying for this job? Click here to submit your application now.

• Interested candidates should send their CV and Credentials with the subject line of the position you are applying for by 15th May, 2025. Only shortlisted candidates will be contacted.

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