About Inerun Consulting Services

Inerun Consulting Services provides digital and business solutions, including website development, social media management, graphic design, digital marketing and business technology services.

Job Summary

The Operations Associate will support the Director in coordinating daily business operations, monitoring internal assignments and ensuring that administrative and client-related activities are completed accurately and on time.

The successful candidate must be organised, proactive, dependable and able to manage multiple responsibilities with limited supervision.

Key Responsibilities

• Assist the Director with planning and coordinating daily business operations.
• Monitor ongoing projects, assignments, deadlines and deliverables.
• Follow up with team members to ensure assigned tasks are completed on time.
• Coordinate communication between clients, internal teams and service providers.
• Maintain accurate operational records, documents, trackers and filing systems.
• Prepare schedules, meeting notes, reports and follow-up action lists.
• Support client onboarding and the coordination of service delivery.
• Assist with preparing quotations, invoices and other operational documents.
• Respond professionally to client enquiries and provide appropriate updates.
• Identify operational delays or challenges and report them to the Director.
• Provide general administrative and logistical support when required.
• Maintain confidentiality when handling company and client information.
• Perform other operational duties assigned by the Director.

Requirements

• A business-related qualification.
• Must own a functional laptop.
• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritise responsibilities.
• Ability to work independently with limited supervision.
• Professional, reliable and accountable.
• Available to start immediately.
• Previous experience in administration, operations or project coordination will be an added advantage.

Key Competencies

• Initiative and problem-solving
• Planning and organisation
• Communication and teamwork
• Accountability and reliability
• Client-service orientation
• Ability to work under pressure

• Assist the Director with planning and coordinating daily business operations.
• Monitor ongoing projects, assignments, deadlines and deliverables.
• Follow up with team members to ensure assigned tasks are completed on time.
• Coordinate communication between clients, internal teams and service providers.
• Maintain accurate operational records, documents, trackers and filing systems.
• Prepare schedules, meeting notes, reports and follow-up action lists.
• Support client onboarding and the coordination of service delivery.
• Assist with preparing quotations, invoices and other operational documents.
• Respond professionally to client enquiries and provide appropriate updates.
• Identify operational delays or challenges and report them to the Director.
• Provide general administrative and logistical support when required.
• Maintain confidentiality when handling company and client information.
• Perform other operational duties assigned by the Director.

• Strong organisational and time-management skills.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Word, Excel and PowerPoint.
• Strong attention to detail and accuracy.
• Ability to multitask and prioritise responsibilities.
• Ability to work independently with limited supervision.
• Professional, reliable and accountable.
• Initiative and problem-solving
• Planning and organisation
• Communication and teamwork
• Accountability and reliability
• Client-service orientation
• Ability to work under pressure

• A business-related qualification.
• Must own a functional laptop.
• Available to start immediately.