Vacancy title:
Project Manager

[Type: FULL_TIME, Industry: Professional Services, Category: Management, Business Operations, Customer Service]

Jobs at:
Ultimate Ingenuity

Deadline of this Job:
Monday, September 21 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Monday, September 7 2026, Base Salary: Not Disclosed

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JOB DETAILS:

• Translate management strategy into clear annual, quarterly and monthly operating plans.
• Coordinate the seven-person core team and the ten Customer Engagement & Onboarding Representatives.
• Develop project plans, milestones, deliverables, responsibilities and timelines.
• Monitor implementation against approved budgets, milestones and KPIs.
• Lead weekly operational meetings and ensure decisions become assigned actions.
• Coordinate operational implementation of relationships with NCC, EIZ, TEVETA, Build It International and other partners.
• Ensure formalisation referrals identified by the field team are properly assessed and progressed through the appropriate pathway.
• Work closely with the CTO to ensure Phase 2 development responds to actual business and stakeholder requirements.
• Monitor user acquisition, onboarding, activation, retention and revenue performance.
• Work with Business Development, Marketing and Customer Success to convert opportunities into measurable results.
• Monitor operational risks and implement corrective actions.
• Support recruitment, team development and performance management.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

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