Summary
Date Posted: Wednesday, June 15, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Our Client a company in the Retail food industry is looking for a Quality Assurance Manager to join their team
• Overview
• Define and implement SQA strategies & policies around high risk materials to ensure long term success of the brand
• Setting direction for long term continuous supply of high risk materials.
• Align with suppliers on international / local QA&FS requirements and trends
• Strategically manage SQA risk through structured and strategic risk assessment across Africa on Cat A materials
• Planning:
• Accountability for compliance with Global SQA requirements
• Attend international QA&FS conference calls
• Take the lead as part of a cross functional team in various QA&FS related projects. Identify QA&FS gaps and draw up action plans to close these.
• Support 100% approved supply
• Execution:
• Coach, support and train local suppliers on the brands Global QA requirements, with specific focus on building capability in supplier and Franchisee teams. Visit restaurants and suppliers across Zambia
• Manage supplier approval and ongoing performance against audits (Food Safety, Quality Systems, Packaging, Distribution)
• Formulate and drive Corrective Action plans with suppliers
• Handle requests from suppliers for Alternative Minimum Standards (AMS
• Through execution team, ensure product cuttings are performed on core products as per the brand requirements
• Review of supplier KPI’s and drive corrective and preventative control
• Signing off Specifications and Quality Assurance Programs with your suppliers
• Supplier visits / approval of new suppliers/Line sign off and new product production sign off
• Ensure SQA related customer complaints are addressed with feedback. Consolidate and trend level 1 complaints.(Foreign objects, alleged food poisoning and allergens)
• Monitor RPC complaints process through Administrator role and ensure trending of data and insights around corrective actions are completed for your suppliers.
• Support recall of non-conforming product
• Ensure all your suppliers are loaded
• Calibration of auditors to brand expectations
• Work closely with operations department to finalize CSL’s
Key Skills
Influencing, collaboration, communication, capability development, strategic thinking, risk assessment, business savvy, people development.
• Job Role: Quality Assurance Manager
• Industry: Retail / Wholesale / FMCG
• Salary: Neg
Required Skills
6 Years of Experience
Qualifications
• Min 6-8 years’ experience in QA&FS within the food industry including operational exposure to Quality Control.
• Experience in QSR advantageous.
• Team Leadership and people development experience.
• HACCP Programs
• Lead Auditor Programs
• Exposure to global QA&FS programs and principles advantageous.

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 36

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