Receptionist job at Norden Suites
7 Days Ago
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Receptionist
2026-03-13T09:12:33+00:00
Norden Suites
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_10311/logo/Norden%20Suites.png
FULL_TIME
Mombasa, Nyali
Lusaka
10101
Zambia
Hospitality, and Tourism
Customer Service, Admin & Office, Restaurant & Hospitality
ZMW
MONTH
2026-03-15T17:00:00+00:00
8

Norden Suites, Nyali

WE ARE HIRING!

Open Positions;

Guest Relations Officer (1 Position)

• Ensure exceptional guest experience

• Manage guest feedback and online reviews

• Coordinate front office and house-keeping operations

• Handle VIP guests and service recovery

• Support revenue growth through upselling

Receptionist (2 Positions)

• Manage guest check-in and check-out

• Handle OTA bookings and guest inquiries

• Process payments and maintain accurate records

• Provide professional front desk support

• Prepare daily operational reports

Requirements;

• Diploma in Hospitality or related field

• 3+ years proven experience in a front office or guest service role

• Excellent communication and customer service skills

• Professional appearance and strong work ethic

• Experience with OTAs and property management systems

• Ability to work flexible shifts

  • Ensure exceptional guest experience
  • Manage guest feedback and online reviews
  • Coordinate front office and house-keeping operations
  • Handle VIP guests and service recovery
  • Support revenue growth through upselling
  • Manage guest check-in and check-out
  • Handle OTA bookings and guest inquiries
  • Process payments and maintain accurate records
  • Provide professional front desk support
  • Prepare daily operational reports
  • Excellent communication and customer service skills
  • Professional appearance and strong work ethic
  • Ability to work flexible shifts
  • Diploma in Hospitality or related field
  • 3+ years proven experience in a front office or guest service role
  • Experience with OTAs and property management systems
associate degree
12
JOB-69b3d5011db07

Vacancy title:
Receptionist

[Type: FULL_TIME, Industry: Hospitality, and Tourism, Category: Customer Service, Admin & Office, Restaurant & Hospitality]

Jobs at:
Norden Suites

Deadline of this Job:
Sunday, March 15 2026

Duty Station:
Mombasa, Nyali | Lusaka

Summary
Date Posted: Friday, March 13 2026, Base Salary: Not Disclosed

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JOB DETAILS:

Norden Suites, Nyali

WE ARE HIRING!

Open Positions;

Guest Relations Officer (1 Position)

• Ensure exceptional guest experience

• Manage guest feedback and online reviews

• Coordinate front office and house-keeping operations

• Handle VIP guests and service recovery

• Support revenue growth through upselling

Receptionist (2 Positions)

• Manage guest check-in and check-out

• Handle OTA bookings and guest inquiries

• Process payments and maintain accurate records

• Provide professional front desk support

• Prepare daily operational reports

Requirements;

• Diploma in Hospitality or related field

• 3+ years proven experience in a front office or guest service role

• Excellent communication and customer service skills

• Professional appearance and strong work ethic

• Experience with OTAs and property management systems

• Ability to work flexible shifts

Work Hours: 8

Experience in Months: 12

Level of Education: associate degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.

Apply Now

Deadline: March 15th, 2026

Location: Mombasa, Nyali

All Jobs | QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Sunday, March 15 2026
Duty Station: Mombasa, Nyali | Lusaka
Posted: 13-03-2026
No of Jobs: 1
Start Publishing: 13-03-2026
Stop Publishing (Put date of 2030): 10-10-2076
Apply Now
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