Relationship Manager/Local Account Manager job at Recruitment Matters Africa

Vacancy title:
Relationship Manager/Local Account Manager

[ Type: FULL TIME , Industry: Consulting , Category: Advertising & Public Relations ]

Jobs at:

Recruitment Matters Africa

Deadline of this Job:
04 April 2022  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Summary
Date Posted: Tuesday, March 22, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Our client, a leading Bank, is looking for a Relationship Manager/Local Account Manager, Corporate Banking to join their team
Responsibilities
• Manage local relationships under GAMs/RAMs and/or CB Head guidance and supervision.
• Manage the in-country relationship to ensure the smooth running of the account.
• Devise and propose service development initiatives.
• Advise on areas such as service enhancement within the country.
• Implement any improvements agreed to on a local level.
• Regularly review country performance.
• Support the Global Accounts Manager on implementing customer agreed global strategy.
• Attain targeted sales goals, performance targets and customer satisfaction through the effective management of resources.
• Together with GAMs/RAMs, review Accounts Plans for all networked customers with a view to enhancing business volumes and earnings.
• Conduct joint sales with GAMs/RAMs and product team with emphasis on cross selling to increase wallet share for the bank
• . 11. Ensure that client instructions are duly affected by applying all standard checks and controls
• coordination with other departments.
Business Development
• Implement marketing strategies to develop existing portfolio and develop new opportunities.
• Understand customer needs and provide with products and services to satisfy clients’ needs and achieve business objectives.
• Develop executive contact plan and arrange meetings with appropriate GAMs/RAMs
• Prepare and agree with GAM on local accounts plan as well as appropriate credit grade and maximize returns in line with business strategy.
Credit Process, Control and Operational Performance
• Assess risk and business strategies of local subsidiary associates/affiliate and ensure compliance with local regulatory requirements.
• To be aware and fully understand understand all terms of a Group Application or Single CA, including the parental support arrangement relative to the particular relationship.
• Provide information on Single CA application.
• Agree pricing with GAMs/RAMs for Global /Regional names.
• Ensure no loss of valued local corporate relationships.
• Keep GAM regularly appraised of any local development that may impact credit standing of the group.
• Ensure full adherence to Operational Risk and Compliance guidelines e.g. KYC and anti-money laundering measures.
• Constantly monitor credit portfolio to ensure maximum of 3% NPL.

Key Skills
• Good verbal and written communication skills in relevant languages to the account assigned.
• Ability to pull together various resources to sell and deliver customer solutions.
• Good organizational and time management skills
• Result driven and team player
• Customer/market orientated and Networking.
• Ability to establish direction and drive execution
• Excellent at delivering and owning results
• Strong interpersonal, influencing and communication skills.
• Attention to detail
• A proven ability to deliver under pressure

Qualifications
• At least 2-5 years sales experience with good sales track record preferably in Wholesales Corporate Banking.
• Ability to interact and negotiate with the client organization at the local decision-making level.
• Bachelor’s/Master’s Degree in Business Administration, Marketing or related field of study
• Language (English & French)

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure
Please click here to apply.

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Job Info
Job Category: Communications/ Public Relations jobs in Zambia
Job Type: Full-time
Deadline of this Job: 04 April 2022
Duty Station: Lusaka
Posted: 22-03-2022
No of Jobs: 1
Start Publishing: 22-03-2022
Stop Publishing (Put date of 2030): 22-03-2025
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