PROSEC VENTURES LTD

JOB VACANCY: RESTAURANT MANAGER

Job Summary

We are looking for an experienced and results-driven Restaurant Manager to oversee daily restaurant operations, ensure excellent customer service, and manage staff effectively to achieve business goals.Interview coaching

Location: Lusaka Emmasdale

Key Responsibilities

• Manage daily restaurant operations and service delivery
• Supervise, train, and schedule restaurant staff
• Ensure high standards of food quality, hygiene, and customer service
• Handle customer complaints and resolve issues professionally
• Monitor stock levels, place orders, and control costs
• Prepare budgets, sales reports, and performance records
• Ensure compliance with health, safety, and food hygiene regulations
• Implement strategies to increase sales and improve customer satisfaction

Qualifications & RequirementsNewspapers

• Diploma or Degree in Hospitality Management, Business Administration, or related field
• Minimum of 3–5 years’ experience in restaurant management
• Strong leadership, organizational, and communication skills
• Knowledge of food safety and hygiene standards
• Computer literacy (POS systems and MS Office)

• Manage daily restaurant operations and service delivery
• Supervise, train, and schedule restaurant staff
• Ensure high standards of food quality, hygiene, and customer service
• Handle customer complaints and resolve issues professionally
• Monitor stock levels, place orders, and control costs
• Prepare budgets, sales reports, and performance records
• Ensure compliance with health, safety, and food hygiene regulations
• Implement strategies to increase sales and improve customer satisfaction

• Strong leadership, organizational, and communication skills
• Knowledge of food safety and hygiene standards
• Computer literacy (POS systems and MS Office)

• Diploma or Degree in Hospitality Management, Business Administration, or related field
• Minimum of 3–5 years’ experience in restaurant management