Sales And Administration Officer
2026-07-17T11:30:14+00:00
Fairfund Capital
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https://fairfundcapital.com/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Finance
Admin & Office, Accounting & Finance, Sales & Retail, Business Operations, Human Resources, Customer Service
2026-07-24T17:00:00+00:00
8
About the Role
We are seeking a highly organized, results-driven, and detail-oriented Sales & Administration Officer to join our growing team. The successful candidate will play a key role in supporting sales operations, credit administration, debt recovery, human resources administration, and general office functions. This position requires a professional who can effectively balance customer service, administrative duties, and compliance while maintaining high standards of accuracy and confidentiality.
Key Responsibilities
Sales and Credit Administration
- Authenticate customer loan application documentation submitted by Front Office staff.
- Assess customer affordability and creditworthiness in line with company lending policies.
- Ensure timely, accurate, and quality-assured processing of loan applications.
- Approve loan amount limit requests within delegated authority levels.
- Adhere to industry best practices and company policies in the issuance of credit.
- Report suspected or actual fraud in accordance with the Company's Fraud Prevention Policy.
- Maintain accurate customer loan application records, databases, and document backups on company platforms.
- Prepare and circulate credit operational reports within agreed timelines.
- Manage debt collection and recovery processes to minimize loan defaults.
Administration and Human Resources
- Prepare PMEC documentation and bank mandates.
- Coordinate recruitment, onboarding, and induction of new employees.
- Administer statutory obligations, including NAPSA, NHIMA, and PAYE compliance.
- Coordinate staff training and development initiatives.
- Maintain accurate employee records and support general HR administration.
- Provide administrative support to management and ensure efficient office operations.
Qualifications and Experience
- Diploma or Bachelor's Degree in Business Administration, Finance, Accounting, Human Resource Management, Sales, or a related field.
- Minimum of 2–3 years' relevant experience in sales administration, credit administration, microfinance, banking, or a similar environment.
- Experience in debt collection and loan processing will be an added advantage.
- Knowledge of Zambian labour laws and statutory compliance (NAPSA, NHIMA, and PAYE).
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
Required Skills and Competencies
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal abilities.
- High level of integrity and confidentiality.
- Excellent organizational and time management skills.
- Attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Strong customer service orientation.
- Ability to work independently and collaboratively within a team.
What We Offer
- A competitive remuneration package.
- Opportunities for professional growth and career development.
- A supportive and dynamic working environment.
* Authenticate customer loan application documentation submitted by Front Office staff. * Assess customer affordability and creditworthiness in line with company lending policies. * Ensure timely, accurate, and quality-assured processing of loan applications. * Approve loan amount limit requests within delegated authority levels. * Adhere to industry best practices and company policies in the issuance of credit. * Report suspected or actual fraud in accordance with the Company's Fraud Prevention Policy. * Maintain accurate customer loan application records, databases, and document backups on company platforms. * Prepare and circulate credit operational reports within agreed timelines. * Manage debt collection and recovery processes to minimize loan defaults. * Prepare PMEC documentation and bank mandates. * Coordinate recruitment, onboarding, and induction of new employees. * Administer statutory obligations, including NAPSA, NHIMA, and PAYE compliance. * Coordinate staff training and development initiatives. * Maintain accurate employee records and support general HR administration. * Provide administrative support to management and ensure efficient office operations.
* Excellent analytical and problem-solving skills. * Strong communication and interpersonal abilities. * High level of integrity and confidentiality. * Excellent organizational and time management skills. * Attention to detail and accuracy. * Ability to work under pressure and meet deadlines. * Strong customer service orientation. * Ability to work independently and collaboratively within a team.
* Diploma or Bachelor's Degree in Business Administration, Finance, Accounting, Human Resource Management, Sales, or a related field. * Minimum of 2–3 years' relevant experience in sales administration, credit administration, microfinance, banking, or a similar environment. * Experience in debt collection and loan processing will be an added advantage. * Knowledge of Zambian labour laws and statutory compliance (NAPSA, NHIMA, and PAYE). * Proficiency in Microsoft Office Suite, particularly Excel and Word.
JOB-6a5a1246ee252
Vacancy title:
Sales And Administration Officer
[Type: FULL_TIME, Industry: Finance, Category: Admin & Office, Accounting & Finance, Sales & Retail, Business Operations, Human Resources, Customer Service]
Jobs at:
Fairfund Capital
Deadline of this Job:
Friday, July 24 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Friday, July 17 2026, Base Salary: Not Disclosed
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JOB DETAILS:
About the Role
We are seeking a highly organized, results-driven, and detail-oriented Sales & Administration Officer to join our growing team. The successful candidate will play a key role in supporting sales operations, credit administration, debt recovery, human resources administration, and general office functions. This position requires a professional who can effectively balance customer service, administrative duties, and compliance while maintaining high standards of accuracy and confidentiality.
Key Responsibilities
Sales and Credit Administration
- Authenticate customer loan application documentation submitted by Front Office staff.
- Assess customer affordability and creditworthiness in line with company lending policies.
- Ensure timely, accurate, and quality-assured processing of loan applications.
- Approve loan amount limit requests within delegated authority levels.
- Adhere to industry best practices and company policies in the issuance of credit.
- Report suspected or actual fraud in accordance with the Company's Fraud Prevention Policy.
- Maintain accurate customer loan application records, databases, and document backups on company platforms.
- Prepare and circulate credit operational reports within agreed timelines.
- Manage debt collection and recovery processes to minimize loan defaults.
Administration and Human Resources
- Prepare PMEC documentation and bank mandates.
- Coordinate recruitment, onboarding, and induction of new employees.
- Administer statutory obligations, including NAPSA, NHIMA, and PAYE compliance.
- Coordinate staff training and development initiatives.
- Maintain accurate employee records and support general HR administration.
- Provide administrative support to management and ensure efficient office operations.
Qualifications and Experience
- Diploma or Bachelor's Degree in Business Administration, Finance, Accounting, Human Resource Management, Sales, or a related field.
- Minimum of 2–3 years' relevant experience in sales administration, credit administration, microfinance, banking, or a similar environment.
- Experience in debt collection and loan processing will be an added advantage.
- Knowledge of Zambian labour laws and statutory compliance (NAPSA, NHIMA, and PAYE).
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
Required Skills and Competencies
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal abilities.
- High level of integrity and confidentiality.
- Excellent organizational and time management skills.
- Attention to detail and accuracy.
- Ability to work under pressure and meet deadlines.
- Strong customer service orientation.
- Ability to work independently and collaboratively within a team.
What We Offer
- A competitive remuneration package.
- Opportunities for professional growth and career development.
- A supportive and dynamic working environment.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Interested candidates who meet the above qualifications are invited to submit their application letter, detailed CV, and copies of relevant qualifications no later than 24th July 2026.
Only shortlisted candidates will be contacted.
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