Vacancy title:
Sales Supervisor

[Type: FULL_TIME, Industry: Financial Services, Category: Sales & Retail]

Jobs at:
Fairfund Capital

Deadline of this Job:
Tuesday, September 30 2025

Duty Station:
Siavonga | Siavonga | Zambia

Summary
Date Posted: Wednesday, September 24 2025, Base Salary: Not Disclosed

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JOB DETAILS:

About Us:
FAIRFUND CAPITAL LIMITED is a leading micro-lending company dedicated to empowering individuals and small businesses with financial solutions. We provide accessible and affordable salary advances to civil servants, employees in the private sector as well as security based advances, fostering financial inclusion and supporting economic growth. We are looking for a dynamic and results-driven Sales Supervisor to join our growing team.

Job Summary:
We are seeking a highly motivated and experienced Sales Supervisor to oversee and guide our sales team in delivering exceptional service to our clients. The ideal candidate will be responsible for driving sales performance, training and managing sales representatives, and ensuring that sales targets are met while maintaining the highest levels of customer satisfaction.

Key Responsibilities:

• Lead, supervise, and motivate the sales team to achieve and exceed monthly and quarterly sales targets.
• Monitor and analyze sales performance, providing feedback and coaching to team members.
• Develop and implement sales strategies to drive business growth and customer acquisition.
• Ensure that all team members adhere to company policies, procedures, and ethical standards.
• Conduct training sessions to enhance team members’ product knowledge and sales techniques.
• Foster a positive work environment that encourages team collaboration and individual achievement.
• Provide regular reports and updates to management on team performance and market trends.
• Maintain strong relationships with key clients, ensuring a high level of customer satisfaction.
• Handle escalated customer issues and concerns, providing solutions where necessary.

Qualifications:

• Diploma in Business Administration/Sales and Marketing
• Proven experience in a sales supervisory or leadership role, preferably in micro-lending or financial services.
• Strong understanding of civil servant, private sector and security based advances
• Ability to lead, motivate, and develop a high-performing sales team.
• Strong organizational and problem-solving skills.
• Must hold a valid driver’s license

Why Join Us?

• Competitive salary and performance-based incentives.
• Opportunity for career growth and professional development.
• Work in a supportive and dynamic team environment.
• Be part of a company that is making a meaningful impact on financial inclusion.

Work Hours: 8

Experience in Months: 24

Level of Education: associate degree

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