Vacancy title:
Senior Battery After-Sales Technical Specialist

[Type: FULL_TIME, Industry: Business Management and Administration, Category: Sales & Retail]

Jobs at:
CNBM Zambia Ltd

Deadline of this Job:
Friday, June 6 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, June 3 2025, Base Salary: Not Disclosed

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JOB DETAILS:

Key Responsibilities:

1. Lead on-site diagnosis of complex failures (e.g. thermal runaway, BMS malfunction) and define repair solutions;
2. Deliver FMEA reports to drive product improvements;
3. Develop battery maintenance safety protocols and standardized testing procedures;
4. Create technical training materials for regional teams;
5. Collaborate with R&D to address recurring failures (e.g. cell degradation, connector corrosion);
6. Support sales teams in key account technical consultations;
7. Assess feasibility of emerging technologies (e.g. solid-state batteries) in maintenance scenarios.

Qualifications:

1. Bachelor’s/Master’s in Electrochemistry, Electronics Engineering or related fields;
2. 5+ years hands-on experience in battery troubleshooting, expertise in BMS circuit analysis and cell teardown;
3. Knowledge of battery safety standards (IEC 62619, UL 1973);
4. Proven record in resolving critical field failures independently;
5. Fluent English (working language),
6. Cross-cultural engagement, especially Chinese culture.

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

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