Vacancy title:
Senior Credit Controller

[Type: FULL_TIME, Industry: Consulting, Category: Accounting & Finance]

Jobs at:
Brilliance Executive Management Consultancy Limited

Deadline of this Job:
Saturday, November 8 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Wednesday, November 5 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The Senior Credit Controller will be responsible for the management of debtors of the company in line with the company strategy and profitability targets for the Company. Be accountable for the correct and timely approval of sales orders and operational targets of the company and must interface with all relevant departments to achieve short- and long-term scorecard objectives

Summary of Key Responsibilities:

• Monitor customers account to ensure that they reflect a true and fair position. 
• Ensure collections book is proactively managed and workload effectively distributed while Liaising with the finance team to provide data and relevant analysis
• Ensure regular reviews of ledger balances including proactive remedies to reduce or eliminate bad debt.
• Manage company exposure to risk via effective credit checking of new and current customers.
• Manage robust debt chase policy and procedures, to ensure customer debt is collected as pre-agreed terms. Ensuring that cash flow is always optimized.
• Regular reviews of ledger balances including proactive remedies to reduce or eliminate bad debt.
• Timely compilation of insurance sales per provider and verification and submission of the claims to the provider.
• Identify changes in payment patterns and propose action to avert overdue accounts.
• Propose to write off of irrecoverable receivables
• Providing ad-hoc reporting as and when requested by management.
• Maintain register of security for all credit granted to customers and other standard registers.
• Advise management on credit risks and other credit related matters
• Reconcile debtors a/cs (trade & employee) and sending statements to customers when requested

Required Skills and Competencies

• Good Communication Skills
• Attention to detail
• Sober-minded
• Trust worthy
• Experience in a service-oriented culture including management of SLAs.
• Good understanding of end-to-end Credit and Collections process.
• Proven experience in driving a culture of continuous improvement.
• Active participation in systems improvement/implementation programs
• Good ERP experience.

Primary Areas of Accountability:

Qualifications and Experience

• Degree in Finance/Accounting or Full CA Zambia, CIMA or ACCA
• Must have a minimum 5+ years’ experience in credit control in a busy department.
• Must demonstrate excellent analytical and numerical skills.
• Proven credit & collections experience, including legal action, preferably in a technology environment
• Proven experience in managing complex accounts and relationships.
• Proficient in MS Office applications with Excel been key
• Proficient in using ERP systems, preferably Oracle
• Member of ZICA

Work Hours: 8

Experience in Months: 60

Level of Education: bachelor degree

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