Background

We are seeking a Senior ERP Consultant to join our team and play a key role in implementing, configuring, supporting, and enhancing Sage ERP solutions for our clients.

The ideal candidate should have strong ERP implementation and consulting experience, with the ability to understand business requirements, translate them into effective system solutions, and provide end-to-end support throughout the implementation lifecycle. The successful candidate will work closely with clients, end users, developers, and project teams to ensure ERP projects are delivered efficiently, on time, and within budget.

Key Responsibilities

The successful candidate will be responsible for:

• Implementing and configuring Sage 300 ERP modules in line with client business requirements.
• Gathering, analysing, and documenting business requirements and translating them into appropriate ERP solutions.
• Performing system setup, configuration, testing, data migration, and go-live support.
• Providing functional and technical support to end users and resolving system-related issues promptly.
• Troubleshooting ERP issues and coordinating with relevant teams to ensure timely resolution.
• Preparing system specifications, technical documentation, user guides, and standard operating procedures (SOPs).
• Conducting end-user training, demonstrations, and knowledge transfer sessions.
• Customising reports, forms, workflows, and other system functionalities where required.
• Working closely with developers on system customisations, integrations, and third-party applications.
• Monitoring system performance and recommending enhancements to improve system efficiency and user experience.
• Supporting ERP upgrades, patches, system enhancements, and version migrations.
• Ensuring data integrity, system security, and compliance with organisational policies and procedures.
• Working closely with project teams to ensure ERP implementation projects are delivered on time and within budget.
• Managing project documentation, progress tracking, implementation milestones, and project deliverables.
• Providing post-implementation support and identifying opportunities for continuous system improvement.

Minimum Qualifications & Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Accounting, or a related field.
• Candidates with an Accounting background should have strong IT and ERP systems knowledge.
• Minimum of 2 years of relevant experience in ERP implementation, consulting, system support, or a related role.
• Practical experience with Sage 300 is highly desirable.
• Experience with Sage 200 will also be an added advantage.
• Strong understanding of ERP implementation processes, including requirements gathering, configuration, testing, data migration, training, and go-live support.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical users.
• Strong documentation and project management skills.
• Ability to manage multiple tasks and deliverables while meeting project deadlines.

• Implementing and configuring Sage 300 ERP modules in line with client business requirements.
• Gathering, analysing, and documenting business requirements and translating them into appropriate ERP solutions.
• Performing system setup, configuration, testing, data migration, and go-live support.
• Providing functional and technical support to end users and resolving system-related issues promptly.
• Troubleshooting ERP issues and coordinating with relevant teams to ensure timely resolution.
• Preparing system specifications, technical documentation, user guides, and standard operating procedures (SOPs).
• Conducting end-user training, demonstrations, and knowledge transfer sessions.
• Customising reports, forms, workflows, and other system functionalities where required.
• Working closely with developers on system customisations, integrations, and third-party applications.
• Monitoring system performance and recommending enhancements to improve system efficiency and user experience.
• Supporting ERP upgrades, patches, system enhancements, and version migrations.
• Ensuring data integrity, system security, and compliance with organisational policies and procedures.
• Working closely with project teams to ensure ERP implementation projects are delivered on time and within budget.
• Managing project documentation, progress tracking, implementation milestones, and project deliverables.
• Providing post-implementation support and identifying opportunities for continuous system improvement.

• Strong ERP implementation and consulting experience
• Ability to understand business requirements, translate them into effective system solutions
• End-to-end support throughout the implementation lifecycle
• Sage 300 ERP module implementation and configuration
• Business requirements gathering, analysis, and documentation
• System setup, configuration, testing, data migration, and go-live support
• Functional and technical support to end users
• Troubleshooting ERP issues
• System specifications, technical documentation, user guides, and SOP preparation
• End-user training, demonstrations, and knowledge transfer
• Customization of reports, forms, workflows
• System customisations, integrations, and third-party applications
• Monitoring system performance and recommending enhancements
• Supporting ERP upgrades, patches, and version migrations
• Ensuring data integrity and system security
• Project management skills
• Managing project documentation, progress tracking, and deliverables
• Post-implementation support
• Strong analytical, problem-solving, and troubleshooting skills
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and deliverables

• Bachelor’s Degree in Computer Science, Information Technology, Accounting, or a related field.
• Candidates with an Accounting background should have strong IT and ERP systems knowledge.
• Minimum of 2 years of relevant experience in ERP implementation, consulting, system support, or a related role.
• Practical experience with Sage 300 is highly desirable.
• Experience with Sage 200 will also be an added advantage.
• Strong understanding of ERP implementation processes, including requirements gathering, configuration, testing, data migration, training, and go-live support.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical users.
• Strong documentation and project management skills.
• Ability to manage multiple tasks and deliverables while meeting project deadlines.