The Site Supervisor will oversee daily cleaning operations at assigned client locations, ensuring service quality, team productivity, and compliance with company standards and Zambian labour regulations. This role requires a hands-on leader who can manage staff, maintain discipline, and ensure client satisfaction.

Key Responsibilities

• Supervise daily cleaning activities at assigned site(s)
• Lead and coordinate cleaning teams to meet service standards
• Ensure tasks are completed according to schedules and checklists
• Monitor quality control and conduct routine site inspections
• Maintain attendance records and manage shift scheduling
• Enforce workplace safety and hygiene standards
• Report operational issues to the Operations Manager
• Ensure compliance with Zambian labour requirements and company policies
• Handle minor disciplinary matters in line with labour regulations
• Maintain cleaning equipment and inventory control
• Serve as the main point of contact for clients on-site

Minimum Requirements

• Minimum 3 years proven cleaning experience (commercial cleaning preferred)
• At least 1 year in a leadership or supervisory role (preferred)
• Strong understanding of cleaning procedures and equipment
• Knowledge of workplace safety standards
• Basic understanding of Zambia labour requirements
• Good communication and leadership skills
• Grade 12 certificate (minimum requirement)

Key Competencies

• Team leadership
• Attention to detail
• Time management
• Conflict resolution
• Client service orientation
• Accountability and reliability

Why Join Kusuka?

• Work with a growing and professional cleaning services brand
• Clear growth path into senior supervisory and operations roles
• Structured and compliant working environment
• Opportunity to lead high-impact commercial contracts

• Supervise daily cleaning activities at assigned site(s)
• Lead and coordinate cleaning teams to meet service standards
• Ensure tasks are completed according to schedules and checklists
• Monitor quality control and conduct routine site inspections
• Maintain attendance records and manage shift scheduling
• Enforce workplace safety and hygiene standards
• Report operational issues to the Operations Manager
• Ensure compliance with Zambian labour requirements and company policies
• Handle minor disciplinary matters in line with labour regulations
• Maintain cleaning equipment and inventory control
• Serve as the main point of contact for clients on-site

• Team leadership
• Attention to detail
• Time management
• Conflict resolution
• Client service orientation
• Accountability and reliability
• Good communication and leadership skills

• Minimum 3 years proven cleaning experience (commercial cleaning preferred)
• At least 1 year in a leadership or supervisory role (preferred)
• Strong understanding of cleaning procedures and equipment
• Knowledge of workplace safety standards
• Basic understanding of Zambia labour requirements
• Grade 12 certificate (minimum requirement)