About the Store Manager Role

As a Store Manager, you will be responsible for overseeing all daily operations of our boutique, ensuring smooth workflow and exceptional customer experiences. Your leadership will be crucial in motivating the sales team, managing inventory, and driving sales performance to meet set targets.

Key Responsibilities for Store Manager Jobs in Lusaka

• Supervise and coordinate daily store activities to maintain operational efficiency.
• Manage stock levels and maintain accurate inventory records.
• Deliver outstanding customer service and promptly resolve any customer concerns.
• Lead, train, and inspire the sales team to achieve and exceed sales goals.
• Monitor sales performance regularly and implement strategies to improve results.
• Prepare and submit detailed daily and monthly sales and operational reports.
• Maintain high standards of store cleanliness and organization.

Qualifications and Skills Required

• Diploma or Certificate in Business Administration, Sales & Marketing, or a related discipline.
• Completion of Grade 12 certificate.
• Proven leadership abilities with excellent communication skills.
• Competency in computer applications and record-keeping.
• Integrity, reliability, and a strong customer-focused mindset.
• Ability to perform effectively under pressure and meet deadlines.

Preferred Additional Experience

• Previous experience in fashion, clothing, cosmetics, or retail sectors is an advantage.
• Familiarity with POS systems and inventory management software is highly desirable.

• Supervise and coordinate daily store activities to maintain operational efficiency.
• Manage stock levels and maintain accurate inventory records.
• Deliver outstanding customer service and promptly resolve any customer concerns.
• Lead, train, and inspire the sales team to achieve and exceed sales goals.
• Monitor sales performance regularly and implement strategies to improve results.
• Prepare and submit detailed daily and monthly sales and operational reports.
• Maintain high standards of store cleanliness and organization.

• Proven leadership abilities
• Excellent communication skills
• Competency in computer applications and record-keeping
• Integrity
• Reliability
• Strong customer-focused mindset
• Ability to perform effectively under pressure and meet deadlines
• Familiarity with POS systems and inventory management software (desirable)

• Diploma or Certificate in Business Administration, Sales & Marketing, or a related discipline.
• Completion of Grade 12 certificate.
• Previous experience in fashion, clothing, cosmetics, or retail sectors (advantage).