Supervisor – Channel Support job at Bisoft Business Systems
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345 Days Ago
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Vacancy title: Supervisor – Channel Support

[ Type: FULL TIME , Industry: Information Technology , Category: Admin & Office ]

Jobs at:

Bisoft Business Systems

Deadline of this Job:
23 March 2023  

Duty Station:
Within Zambia , Lusaka , South - Central Africa

Date Posted: Friday, March 17, 2023 , Base Salary: Not Disclosed

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Learn more about Bisoft Business Systems
Bisoft Business Systems jobs in Zambia

We are a Retail & Hospitality Point of Sale Software Company

Bisoft Business Systems is an IT Consultancy company specializing in Point of Sale for both Retail and Hospitality.
Our offering ranges from software to hardware (Printers, Touch Screen Terminals, Scanner and Scales)
Job Title: Supervisor – Channel Support
Diploma or Degree in any Business-related field
Minimum work experience 3 – 5 years in Administration or Customer Support environment
Must be of age between 25 – 35 years
Technical know-how of basic Microsoft Windows 7 and Windows 10
Proficient in Typing using a Keyboard and mouse
Intermediate knowledge of Microsoft Excel added advantage
Remuneration is based on a fixed pay ranging from ZMW3,500.00 – ZMW5,500.00
Women are encouraged to apply

• Manage and supervise the helpdesk and the technical team
• Give direction to the technical team
• Manage all Projects brought in by the Sales team
• Facilitate incident resolutions
• Customer experience and satisfaction surveys and visits
• Attend to customer complaints and resolutions
• Come up with innovative ideas and implementation
• Preparation of quotations, invoices, budgets and forecasts
• Make products and services sales leads and complete them
• Follow-up on customer payments and deposits
• Facilitate all deliveries and drop offs

Work Hours: 8

Experience in Months: 36

Level of Education:
Postgraduate Degree

Job application procedure
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Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: 23 March 2023
Duty Station: Lusaka
Posted: 17-03-2023
No of Jobs: 1
Start Publishing: 17-03-2023
Stop Publishing (Put date of 2030): 17-03-2066
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