Background information about the job or company:

Supervise daily operations across all departments, including the coffee bar, sales, and cleaning team.

Ensure staff follow company policies, service standards, and hygiene procedures.

Monitor stock levels, coordinate dispatches, and maintain accountability.

Motivate, and evaluate team performance.

Ensure smooth coordination between staff and management to maintain efficiency and customer satisfaction.

Responsibilities or duties:

• Supervise daily operations
• Ensure compliance with company policies and standards
• Monitor stock levels and coordinate dispatches
• Motivate and evaluate team performance
• Maintain efficient coordination between staff and management

Qualifications or requirements:

• Must have completed Grade 12
• Minimum 3 years’ experience in a supervisory role within a coffee shop or high-end restaurant
• Excellent leadership, communication, and organizational skills
• Strong attention to detail, integrity, and ability to manage a diverse team effectively

• Supervise daily operations
• Ensure compliance with company policies and standards
• Monitor stock levels and coordinate dispatches
• Motivate and evaluate team performance
• Maintain efficient coordination between staff and management

• Must have completed Grade 12
• Minimum 3 years’ experience in a supervisory role within a coffee shop or high-end restaurant
• Excellent leadership, communication, and organizational skills
• Strong attention to detail, integrity, and ability to manage a diverse team effectively