Tech Sales Process Analyst
2025-09-03T14:48:17+00:00
AB InBev Africa
https://cdn.greatzambiajobs.com/jsjobsdata/data/employer/comp_9141/logo/download%20(5).jpg
https://www.ab-inbev.com/
FULL_TIME
Lusaka
Lusaka
10101
Zambia
Beverages
Sales & Retail
2025-09-11T17:00:00+00:00
Zambia
8
The Key Purpose of this role is to be responsible for analyzing, digitizing, and optimizing route-to-market sales processes. The role ensures that distributors, sales teams, and RTM functions operate efficiently through the effective use of CRM systems, automation tools, and data-driven insights. By combining process improvement with sales technology, this role enables better visibility, compliance, and performance across the distribution network.
Key Role and Responsibilities:
Process Design & Digitization
- Map, analyze, and re-engineer RTM sales processes (order capture, fulfillment, delivery, invoicing).
- Introduce digital tools to automate manual steps and reduce inefficiencies.
- Standardize workflows across distributors and RTM teams.
Sales Technology & Systems
- Deploy and manage CRM platforms to capture distributor and customer interactions.
- Drive adoption of RTM digital tools (sales ordering apps, handheld devices, route planning software).
- Integrate RTM data into BI dashboards for real-time visibility of sales and distribution performance.
Analytics & Insights
- Track and report on KPIs such as sales volumes, pricing compliance, delivery efficiency, and trade margin performance.
- Use advanced analytics to identify sales opportunities, distribution gaps, and revenue leakages.
- Provide RTM leadership with actionable recommendations based on data trends.
Commercial Governance & Compliance
- Monitor compliance with RTM policies, list pricing, and distributor agreements.
- Ensure approval workflows for pricing, discounts, and promotions are followed digitally.
- Support periodic audits of distributor and RTM systems.
Cross-Functional Collaboration
- Work with sales, logistics, and finance teams to align processes across the value chain.
- Train distributors and sales teams on digital tools and best practices.
- Act as the link between RTM leadership and IT/Tech to ensure system enhancements meet business needs.
Key Attributes and Competencies:
- Strong understanding of RTM models and distribution dynamics.
- Skilled in process improvement and digital transformation.
- Proficiency in CRM systems (Salesforce/HubSpot) and BI tools (Power BI/Tableau).
- Excellent analytical, problem-solving, and stakeholder management skills.
- Tech-savvy with ability to drive the adoption of digital tools across diverse teams.
Minimum Requirements:
- Bachelor’s degree in Business, Supply Chain, Information Systems, or related field.
- 2–5 years’ experience in sales operations, RTM, or commercial process roles.
- Hands-on experience with CRM platforms, sales tech tools, and BI dashboards.
- FMCG/distribution industry exposure highly desirable.
Process Design & Digitization Map, analyze, and re-engineer RTM sales processes (order capture, fulfillment, delivery, invoicing). Introduce digital tools to automate manual steps and reduce inefficiencies. Standardize workflows across distributors and RTM teams. Sales Technology & Systems Deploy and manage CRM platforms to capture distributor and customer interactions. Drive adoption of RTM digital tools (sales ordering apps, handheld devices, route planning software). Integrate RTM data into BI dashboards for real-time visibility of sales and distribution performance. Analytics & Insights Track and report on KPIs such as sales volumes, pricing compliance, delivery efficiency, and trade margin performance. Use advanced analytics to identify sales opportunities, distribution gaps, and revenue leakages. Provide RTM leadership with actionable recommendations based on data trends. Commercial Governance & Compliance Monitor compliance with RTM policies, list pricing, and distributor agreements. Ensure approval workflows for pricing, discounts, and promotions are followed digitally. Support periodic audits of distributor and RTM systems. Cross-Functional Collaboration Work with sales, logistics, and finance teams to align processes across the value chain. Train distributors and sales teams on digital tools and best practices. Act as the link between RTM leadership and IT/Tech to ensure system enhancements meet business needs.
Bachelor’s degree in Business, Supply Chain, Information Systems, or related field. 2–5 years’ experience in sales operations, RTM, or commercial process roles. Hands-on experience with CRM platforms, sales tech tools, and BI dashboards. FMCG/distribution industry exposure highly desirable.
JOB-68b85531ce13c
Vacancy title:
Tech Sales Process Analyst
[Type: FULL_TIME, Industry: Beverages, Category: Sales & Retail]
Jobs at:
AB InBev Africa
Deadline of this Job:
Thursday, September 11 2025
Duty Station:
Lusaka | Lusaka | Zambia
Summary
Date Posted: Wednesday, September 3 2025, Base Salary: Not Disclosed
Similar Jobs in Zambia
Learn more about AB InBev Africa
AB InBev Africa jobs in Zambia
JOB DETAILS:
The Key Purpose of this role is to be responsible for analyzing, digitizing, and optimizing route-to-market sales processes. The role ensures that distributors, sales teams, and RTM functions operate efficiently through the effective use of CRM systems, automation tools, and data-driven insights. By combining process improvement with sales technology, this role enables better visibility, compliance, and performance across the distribution network.
Key Role and Responsibilities:
Process Design & Digitization
- Map, analyze, and re-engineer RTM sales processes (order capture, fulfillment, delivery, invoicing).
- Introduce digital tools to automate manual steps and reduce inefficiencies.
- Standardize workflows across distributors and RTM teams.
Sales Technology & Systems
- Deploy and manage CRM platforms to capture distributor and customer interactions.
- Drive adoption of RTM digital tools (sales ordering apps, handheld devices, route planning software).
- Integrate RTM data into BI dashboards for real-time visibility of sales and distribution performance.
Analytics & Insights
- Track and report on KPIs such as sales volumes, pricing compliance, delivery efficiency, and trade margin performance.
- Use advanced analytics to identify sales opportunities, distribution gaps, and revenue leakages.
- Provide RTM leadership with actionable recommendations based on data trends.
Commercial Governance & Compliance
- Monitor compliance with RTM policies, list pricing, and distributor agreements.
- Ensure approval workflows for pricing, discounts, and promotions are followed digitally.
- Support periodic audits of distributor and RTM systems.
Cross-Functional Collaboration
- Work with sales, logistics, and finance teams to align processes across the value chain.
- Train distributors and sales teams on digital tools and best practices.
- Act as the link between RTM leadership and IT/Tech to ensure system enhancements meet business needs.
Key Attributes and Competencies:
- Strong understanding of RTM models and distribution dynamics.
- Skilled in process improvement and digital transformation.
- Proficiency in CRM systems (Salesforce/HubSpot) and BI tools (Power BI/Tableau).
- Excellent analytical, problem-solving, and stakeholder management skills.
- Tech-savvy with ability to drive the adoption of digital tools across diverse teams.
Minimum Requirements:
- Bachelor’s degree in Business, Supply Chain, Information Systems, or related field.
- 2–5 years’ experience in sales operations, RTM, or commercial process roles.
- Hands-on experience with CRM platforms, sales tech tools, and BI dashboards.
- FMCG/distribution industry exposure highly desirable.
Work Hours: 8
Experience in Months: 24
Level of Education: bachelor degree
Job application procedure
Interested and qualified? Click here to apply
All Jobs | QUICK ALERT SUBSCRIPTION
