Background

Right to Care Zambia (RTCZ) has been at the forefront of public health innovation since our incorporation in 2016, providing high-impact direct service delivery and technical assistance in partnership with the Ministry of Health. Headquartered in Lusaka, we operate across the country bringing quality healthcare closer to communities.

Guided by our 2026-2030 strategic plan, we are committed to strengthening health systems and improving lives through comprehensive HIV/AIDS prevention, care, and treatment, maternal and child health, and rapid epidemic response. Our integrated approach also includes malaria and TB control, public health research, social behaviour change, laboratory services, pharmaceutical supply chain management, and addressing non-communicable diseases. As we continue to grow, we remain dedicated to excellence, collaboration, and sustainable impact in every community we serve.

Position Details

Position: Technical Lead - Warehousing & Distribution

Location: Lusaka

Number of Vacancies: 01

Contract Type: Fixed Term

Reporting To: Director - Supply Chain

Contact Email: Vacancy19@righttocare.org

Date Advertised: 10 September 2026

Overall Responsibility

The Technical Lead - Warehousing & Distribution will provide technical leadership in warehousing, Warehouse Management Systems (WMS), in-country distribution and inventory control; strengthen warehouse efficiency and inventory visibility; monitor distribution performance; support third-party logistics providers and cold chain operations; and build the capacity of ZAMMSA staff.

Qualifications and Experience

Minimum Required Qualifications and Experience

• Degree in Pharmacy, Clinical Pharmacy, Supply Chain Management, Logistics, Public Health, or related field.
• Minimum 10 years of experience in warehousing and distribution management.
• Experience with Warehouse Management Systems (WMS).
• Deep understanding of ZAMMSA operations and regional hubs.

Desirable Qualifications and Experience

• Master's in Supply Chain Management or Logistics.
• Certification in warehousing and distribution management.
• Experience with PEPFAR-funded programs.
• Experience with 3PL contracting and management.
• Experience with cold chain and temperature-sensitive commodities.

Technical and Behavioural Competencies

• Technical Leadership
• Inventory & Systems Management
• Performance Monitoring
• Capacity Building
• Ethics and Integrity
• Professionalism

Key Responsibilities

Warehousing & WMS

• Leading the implementation of the WMS improvement plan to strengthen warehouse efficiency, inventory visibility, and system performance.
• Overseeing the institutionalization of inventory control systems and practices to improve stock accuracy, accountability, and availability.
• Managing warehouse and distribution risks and audit requirements, ensuring timely mitigation of identified gaps and compliance with established standards.
• Conducting inventory accuracy audits to identify discrepancies and drive corrective actions.
• Supporting WMS adoption across warehousing and distribution operations through technical guidance, user support, and capacity building.

In-Country Distribution

• Maintaining Distribution Tracking Tools (DTT) and ePOD systems to ensure end-to-end visibility and accurate distribution data.
• Monitoring On-Time In-Full (OTIF) performance and driving continuous improvement in distribution efficiency and service levels.
• Addressing distribution exceptions and leading route optimization initiatives to improve delivery performance and cost-effectiveness.
• Supporting the management of third-party logistics (3PL) providers and monitoring compliance with contractual and service-level requirements.
• Supporting cold chain monitoring and ensuring adherence to temperature-control requirements throughout storage and distribution processes.

Inventory Control

• Institutionalizing standardized warehousing and inventory management processes to strengthen operational efficiency and accountability.
• Conducting physical inventory counts and reconciliation to ensure alignment between physical stock and system records.
• Implementing FEFO (First-Expiry, First-Out) practices to minimize expiries and optimize inventory utilization.
• Monitoring inventory accuracy and wastage levels and implementing corrective actions to reduce losses.

Capacity Building

• Mentoring ZAMMSA staff to strengthen warehousing, inventory management, and distribution competencies.
• Supporting competency development through structured coaching, on-the-job training, and knowledge sharing.
• Implementing the “I Do, We Do, You Do” approach to facilitate practical learning and sustainable skills transfer.
• Ensuring effective step-down of warehousing and distribution systems, processes, and competencies to GRZ structures.

• Leading the implementation of the WMS improvement plan to strengthen warehouse efficiency, inventory visibility, and system performance.
• Overseeing the institutionalization of inventory control systems and practices to improve stock accuracy, accountability, and availability.
• Managing warehouse and distribution risks and audit requirements, ensuring timely mitigation of identified gaps and compliance with established standards.
• Conducting inventory accuracy audits to identify discrepancies and drive corrective actions.
• Supporting WMS adoption across warehousing and distribution operations through technical guidance, user support, and capacity building.
• Maintaining Distribution Tracking Tools (DTT) and ePOD systems to ensure end-to-end visibility and accurate distribution data.
• Monitoring On-Time In-Full (OTIF) performance and driving continuous improvement in distribution efficiency and service levels.
• Addressing distribution exceptions and leading route optimization initiatives to improve delivery performance and cost-effectiveness.
• Supporting the management of third-party logistics (3PL) providers and monitoring compliance with contractual and service-level requirements.
• Supporting cold chain monitoring and ensuring adherence to temperature-control requirements throughout storage and distribution processes.
• Institutionalizing standardized warehousing and inventory management processes to strengthen operational efficiency and accountability.
• Conducting physical inventory counts and reconciliation to ensure alignment between physical stock and system records.
• Implementing FEFO (First-Expiry, First-Out) practices to minimize expiries and optimize inventory utilization.
• Monitoring inventory accuracy and wastage levels and implementing corrective actions to reduce losses.
• Mentoring ZAMMSA staff to strengthen warehousing, inventory management, and distribution competencies.
• Supporting competency development through structured coaching, on-the-job training, and knowledge sharing.
• Implementing the “I Do, We Do, You Do” approach to facilitate practical learning and sustainable skills transfer.
• Ensuring effective step-down of warehousing and distribution systems, processes, and competencies to GRZ structures.

• Technical Leadership
• Inventory & Systems Management
• Performance Monitoring
• Capacity Building
• Ethics and Integrity
• Professionalism

• Degree in Pharmacy, Clinical Pharmacy, Supply Chain Management, Logistics, Public Health, or related field.
• Minimum 10 years of experience in warehousing and distribution management.
• Experience with Warehouse Management Systems (WMS).
• Deep understanding of ZAMMSA operations and regional hubs.
• Master's in Supply Chain Management or Logistics (Desirable).
• Certification in warehousing and distribution management (Desirable).
• Experience with PEPFAR-funded programs (Desirable).
• Experience with 3PL contracting and management (Desirable).
• Experience with cold chain and temperature-sensitive commodities (Desirable).