Tracking Control Room Operator
2025-05-13T17:42:00+00:00
GEYES Tracking Security
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http://www.geyesinc.com/
FULL_TIME
Law, Public Safety, Corrections and Security
Management
2025-05-27T17:00:00+00:00
Zambia
8
JOB DETAILS:
Duties And Responsibilities
1. Receive ITE’s (Instructions To Escort) from clients on trucks to be escorted and to collect information on departed trucks, number of trucks and their respective routes and destinations and ensure accurate loading onto Truck Monitoring Systems.
2. Ensure available personnel and assign security escort guards to the different dispatch locations as per client’s requirements.
3. Prepare daily convoy request for the day and send for payment.
4. Ensure security escort guards report to control office on the position of the convoy and ensuring that each convoy is monitored.
5. Update Truck Monitoring Systems and Client WhatsApp group with position of trucks as per reports.
6. Do complete handovers from one Control Room Operator to another.
7. Verify Truck Monitoring System.
8. Give summary position of all trucks and highlight all incidents, delays, and accidents.
9. Ensure duty handover is signed. To make sure that all breakdowns, delays, incidents, accidents are reported to the client on time and appropriate action is taken.
10. Attend to client queries in a timely manner.
11. Ensure adherence to escort procedures and the respective escalation steps to be taken in cases of breakdown, incident, or emergency.
12. Generating daily reports such as summary reports, tracking reports, staff registers.
13. Ensure all tracking devices are working and trucks monitored accordingly
Qualifications/Requirements:
- Computer literate, MS Office, Word, Excel, Outlook
- Previous experience will be an added advantage. Must have a combination of experience and training (Diploma or Degree in Information and Technology) which provides the required knowledge, skills, and abilities.
- Attention to detail
- Able to function calmly during a crisis.
- Must be a resident of Kitwe or Ndola
1. Receive ITE’s (Instructions To Escort) from clients on trucks to be escorted and to collect information on departed trucks, number of trucks and their respective routes and destinations and ensure accurate loading onto Truck Monitoring Systems. 2. Ensure available personnel and assign security escort guards to the different dispatch locations as per client’s requirements. 3. Prepare daily convoy request for the day and send for payment. 4. Ensure security escort guards report to control office on the position of the convoy and ensuring that each convoy is monitored. 5. Update Truck Monitoring Systems and Client WhatsApp group with position of trucks as per reports. 6. Do complete handovers from one Control Room Operator to another. 7. Verify Truck Monitoring System. 8. Give summary position of all trucks and highlight all incidents, delays, and accidents. 9. Ensure duty handover is signed. To make sure that all breakdowns, delays, incidents, accidents are reported to the client on time and appropriate action is taken. 10. Attend to client queries in a timely manner. 11. Ensure adherence to escort procedures and the respective escalation steps to be taken in cases of breakdown, incident, or emergency. 12. Generating daily reports such as summary reports, tracking reports, staff registers. 13. Ensure all tracking devices are working and trucks monitored accordingly
Computer literate, MS Office, Word, Excel, Outlook Previous experience will be an added advantage. Must have a combination of experience and training (Diploma or Degree in Information and Technology) which provides the required knowledge, skills, and abilities. Attention to detail Able to function calmly during a crisis. Must be a resident of Kitwe or Ndola
Computer literate, MS Office, Word, Excel, Outlook Previous experience will be an added advantage. Must have a combination of experience and training (Diploma or Degree in Information and Technology) which provides the required knowledge, skills, and abilities. Attention to detail Able to function calmly during a crisis. Must be a resident of Kitwe or Ndola
No Requirements
JOB-6823846807f9a
Vacancy title:
Tracking Control Room Operator
[Type: FULL_TIME, Industry: Law, Public Safety, Corrections and Security, Category: Management]
Jobs at:
GEYES Tracking Security
Deadline of this Job:
Tuesday, May 27 2025
Duty Station:
Kitwe | Kitwe | Zambia
Summary
Date Posted: Tuesday, May 13 2025, Base Salary: Not Disclosed
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JOB DETAILS:
JOB DETAILS:
Duties And Responsibilities
1. Receive ITE’s (Instructions To Escort) from clients on trucks to be escorted and to collect information on departed trucks, number of trucks and their respective routes and destinations and ensure accurate loading onto Truck Monitoring Systems.
2. Ensure available personnel and assign security escort guards to the different dispatch locations as per client’s requirements.
3. Prepare daily convoy request for the day and send for payment.
4. Ensure security escort guards report to control office on the position of the convoy and ensuring that each convoy is monitored.
5. Update Truck Monitoring Systems and Client WhatsApp group with position of trucks as per reports.
6. Do complete handovers from one Control Room Operator to another.
7. Verify Truck Monitoring System.
8. Give summary position of all trucks and highlight all incidents, delays, and accidents.
9. Ensure duty handover is signed. To make sure that all breakdowns, delays, incidents, accidents are reported to the client on time and appropriate action is taken.
10. Attend to client queries in a timely manner.
11. Ensure adherence to escort procedures and the respective escalation steps to be taken in cases of breakdown, incident, or emergency.
12. Generating daily reports such as summary reports, tracking reports, staff registers.
13. Ensure all tracking devices are working and trucks monitored accordingly
Qualifications/Requirements:
- Computer literate, MS Office, Word, Excel, Outlook
- Previous experience will be an added advantage. Must have a combination of experience and training (Diploma or Degree in Information and Technology) which provides the required knowledge, skills, and abilities.
- Attention to detail
- Able to function calmly during a crisis.
- Must be a resident of Kitwe or Ndola
Work Hours: 8
Experience: No Requirements
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
- Interested applicants must submit their application, resume and academic qualifications no latter than Wednesday 15 May 2024
- Only successful candidates will be contacted.
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