Description

To conduct onboarding and informative training sessions, promote company efficiency and enhance productivity, improve the skills of all employees by teaching new knowledge and providing retraining and update on existing procedures and processes based on business needs.

Job Responsibility

• Onboarding, support and mentorship of new employees.
• Keep trainings attendance and other relevant records.
• Monitor employee performance and response to training
• Conduct skills evaluations to identify areas of improvement and provide new solutions.
• Processes and procedures improvements identification
• Follow internal rules, policies and guidelines.
• Follow company standards and ensure high quality and productivity of job performance.
• Ensure that Teams are aware of the latest updates and tools necessary to do their job duties.
• Develop and enforce policies and structures for the growth of the company (share these policies with Compliance Manager, HR and Quality Control Team Lead).
• Develop assessing and evaluation procedures.
• Carry out daily duties as guided by the business operational guidelines.
• Plan and implement an effective training and testing plans.
• Follow and advertise company goals and objectives.
• Understand communication channels and when to use them.
• Drive brand values and philosophy through all training and development activities.
• Evaluate organizational performance to ensure that training is supportive to meet organizational or strategic objectives.

Training Plan

• Collaborate with management to identify the company training needs.
• Plan and implement an effective training curriculum.
• Schedule appropriate training sessions.
• Preparation of annual training budgets in consultation with relevant departmental heads and Human Resource.
• Market available training to employees and provide relevant information on request.
• Assist with employee training and onboarding.

Training Manuals

• Prepare hard copy training materials and module summaries.
• Develop and organize training manuals, and multimedia Visual aids and other educational materials when needed

Requirements

• - 2 to 3 years work experience in a similar role
• .
• - Great communication, presentation, and public speaking skills
• - Excellent time management and organizational skills
• - Approachable and Team oriented personality
• - Good analytical and problem-solving skills
• - Understanding of effective teaching methodologies and tools
• - Critical thinking and decision making
• - Ability to work accurately and quickly under company deadlines
• - Ability to work independently
• - Being able to multitask and work in a fast-paced environment
• - Interpersonal skills – cooperative, courteous, flexible
• - Ability to identify gaps in skills
• - Effective work skills – persistent, resourceful, productive and active
• - Competent PC skills and proficiency in MS Office
• - Driver’s license – willingness to travel
• - Prior training, teaching or presentation experience – added advantage
• - Great communication, presentation, and interpersonal skills
• - Excellent time management and organizational skills
• - Approachable and team player
• - Proactiveness
• - Problem solving skills
• - Analytical skills

Qualification

• Full Grade 12 certificate with Credit or better in English and Mathematics
• Bachelor’s degree in human resources management, Business Administration or business in related field (finance / banking / management)
• Qualifications in teaching methodology/training and development an added advantage
• Previous experience in the field – added advantage
• Driver’s license – be willing to travel
• Independent and flexible
• Excellent time management and organizational skills
• Approachable and team player
• Proactiveness

• Onboarding, support and mentorship of new employees.
• Keep trainings attendance and other relevant records.
• Monitor employee performance and response to training
• Conduct skills evaluations to identify areas of improvement and provide new solutions.
• Processes and procedures improvements identification
• Follow internal rules, policies and guidelines.
• Follow company standards and ensure high quality and productivity of job performance.
• Ensure that Teams are aware of the latest updates and tools necessary to do their job duties.
• Develop and enforce policies and structures for the growth of the company (share these policies with Compliance Manager, HR and Quality Control Team Lead).
• Develop assessing and evaluation procedures.
• Carry out daily duties as guided by the business operational guidelines.
• Plan and implement an effective training and testing plans.
• Follow and advertise company goals and objectives.
• Understand communication channels and when to use them.
• Drive brand values and philosophy through all training and development activities.
• Evaluate organizational performance to ensure that training is supportive to meet organizational or strategic objectives.
• Collaborate with management to identify the company training needs.
• Plan and implement an effective training curriculum.
• Schedule appropriate training sessions.
• Preparation of annual training budgets in consultation with relevant departmental heads and Human Resource.
• Market available training to employees and provide relevant information on request.
• Assist with employee training and onboarding.
• Prepare hard copy training materials and module summaries.
• Develop and organize training manuals, and multimedia Visual aids and other educational materials when needed

• Great communication, presentation, and public speaking skills
• Excellent time management and organizational skills
• Approachable and Team oriented personality
• Good analytical and problem-solving skills
• Understanding of effective teaching methodologies and tools
• Critical thinking and decision making
• Ability to work accurately and quickly under company deadlines
• Ability to work independently
• Being able to multitask and work in a fast-paced environment
• Interpersonal skills – cooperative, courteous, flexible
• Ability to identify gaps in skills
• Effective work skills – persistent, resourceful, productive and active
• Competent PC skills and proficiency in MS Office
• Great communication, presentation, and interpersonal skills
• Excellent time management and organizational skills
• Approachable and team player
• Proactiveness
• Problem solving skills
• Analytical skills

• Full Grade 12 certificate with Credit or better in English and Mathematics
• Bachelor’s degree in human resources management, Business Administration or business in related field (finance / banking / management)
• Qualifications in teaching methodology/training and development an added advantage
• Previous experience in the field – added advantage
• Driver’s license – be willing to travel
• Independent and flexible
• Excellent time management and organizational skills
• Approachable and team player
• Proactiveness