Background

ZB Financial Holdings (ZBFH) invites applications from suitably qualified and results-driven professionals for the position of Underwriting Manager for a reinsurance company to be incorporated in Zambia. The successful candidate will provide strategic and operational leadership across underwriting, claims and credit control, driving profitable growth, effective risk management, exceptional client service and operational excellence in the reinsurance business.

Key Responsibilities

• Translate business strategy into actionable plans, drive revenue and profitability targets, and contribute to budgeting and business planning.
• Oversee treaty and facultative underwriting, pricing, risk selection, underwriting capacity and portfolio performance.
• Grow market share, strengthen local and international client relationships, identify business opportunities and deliver innovative reinsurance solutions.
• Oversee claims management, improve turnaround times and ensure responsive, high-quality client service.
• Ensure adherence to underwriting policies, regulatory requirements, risk management frameworks and internal controls, and liaise with auditors to ensure recommendations are implemented.
• Drive market-led product development, operational improvements and digital transformation in line with the One Digital philosophy.
• Lead, coach and develop high-performing teams, set performance targets and build technical capacity across the operations function.

Qualifications and Experience

• Bachelor’s degree (BCom) in Risk and Insurance, Accounting, Actuarial Science or equivalent.
• Membership of a recognised professional insurance body, such as AIISA, CII, IIZ, IIZA or equivalent, is required.
• At least 5 years’ relevant experience in an underwriting role, including 2 years at senior management level.

Competencies Required

• In-depth knowledge of the insurance industry, including detailed knowledge of reinsurance treaty arrangements.
• Ability to quote facultative risks and negotiate with clients, with a strong contact base among current and potential clients.
• Proven team leadership, communication and problem-solving skills.
• Strong organisational skills, attention to detail, and budget formulation and control skills.
• Good understanding of market trends and related dynamics.

• Translate business strategy into actionable plans, drive revenue and profitability targets, and contribute to budgeting and business planning.
• Oversee treaty and facultative underwriting, pricing, risk selection, underwriting capacity and portfolio performance.
• Grow market share, strengthen local and international client relationships, identify business opportunities and deliver innovative reinsurance solutions.
• Oversee claims management, improve turnaround times and ensure responsive, high-quality client service.
• Ensure adherence to underwriting policies, regulatory requirements, risk management frameworks and internal controls, and liaise with auditors to ensure recommendations are implemented.
• Drive market-led product development, operational improvements and digital transformation in line with the One Digital philosophy.
• Lead, coach and develop high-performing teams, set performance targets and build technical capacity across the operations function.

• In-depth knowledge of the insurance industry, including detailed knowledge of reinsurance treaty arrangements.
• Ability to quote facultative risks and negotiate with clients, with a strong contact base among current and potential clients.
• Proven team leadership, communication and problem-solving skills.
• Strong organisational skills, attention to detail, and budget formulation and control skills.
• Good understanding of market trends and related dynamics.

• Bachelor’s degree (BCom) in Risk and Insurance, Accounting, Actuarial Science or equivalent.
• Membership of a recognised professional insurance body, such as AIISA, CII, IIZ, IIZA or equivalent, is required.
• At least 5 years’ relevant experience in an underwriting role, including 2 years at senior management level.