Background information about the job or company

Start your career with Twyford Zambia and gain practical experience in one of Zambia’s leading manufacturing environments.

Twyford International is a joint venture with presence in West Africa and East Africa and is headquartered in China. Currently Twyford is the world’s biggest ceramic company and clean coal gasification system supplier. With 26 years continuous development, devoting on “limitless innovation and pursuit of better forever”, KEDA has been the leading representative in the ceramic industry in the world.

About the Role

The ideal candidate will be responsible for managing warehouse operations, including shipping, inventory control and delivery management. The core objective is to improve operational efficiency while maintaining a safe, organised working environment.

Responsibilities or duties

Qualifications or requirements

Experience needed

Any other provided details

• Track and manage inventory accuracy.
• Inspect warehouse facilities and maintain clean, safe working conditions.
• Supervise and manage warehouse staff.
• Monitor performance metrics to ensure high-quality delivery and cost-efficient workflow processes.
• Warehouse resource management: Plan, allocate and manage warehouse space, manpower, equipment and tools for receiving, storage and dispatch operations.
• Inventory management: Monitor daily and monthly stock levels, supervise repackaging of damaged or non-conforming goods, and ensure accurate stock records.
• Personnel management: Manage staff attendance, overtime scheduling, salary review, and training for permanent and temporary workers.
• Forklift management: Conduct daily fuel audits and monitoring for all forklift units.
• 6S management: Oversee and maintain 6S compliance across all warehouse zones.
• Daily briefing: Organise daily morning meetings to communicate company standards, updates and operational requirements.
• Exception handling: Timely report warehouse abnormalities and operational issues.
• Complete other ad-hoc assignments from management.

• Proficient in Microsoft Office and standard warehouse management systems and equipment.
• Strong multitasking ability with high attention to detail and accuracy.
• Excellent verbal and written communication skills.
• High level of personal integrity and professional ethics.
• Ability to build stable working relationships with diverse stakeholders.
• Strong organisation, planning and prioritisation skills with experience managing multicultural teams.

• At least 5 years of formal warehouse team management experience.
• Must have a bachelor's degree and relevant certificates.
• Essential: Management experience in the tile, hardware, or other manufacturing industries.
• Logistics or supply chain related degree is an advantage.
• Must pass criminal background check and credit reference check.