Manage the execution of the warehouse's operational requirements to support the logistics strategy efficiently and cost-effectively, ensuring service excellence for other departments and customers. This position reports to the Logistics Manager.

Key Duties & Responsibilities

• Manage the Operational team in the execution of all inbound and outbound movements:
• Manage the team in terms of stock management and inventory accuracy:
• Manage an effective and accurate Production Interface:
• Manage all tasks within the standards of excellent housekeeping:
• Manage the effective care for Company assets within the team:
• Drive good product quality:
• Manage the effective execution of system transactions and perform end-of-shift reconciliations:
• Implement activity-based resourcing:
• Manage the team to ensure resources are aligned to activity requirements per time of day and day of the week
• People management: Manage team and own performance:
• Manage own performance
• Continuous on-the-job training, coaching, counselling and support for team members
• Management of resources to ensure achievement of productivity requirements
• Planning and managing of change within the organisation
• Effective team meetings and active resolution of issues encountered
• Provision of clear direction and communication of KPI's and achievement against KPI's
• Effective stakeholder engagement and communication
• Maintain a healthy industrial relations climate
• Administer conditions of employment for the team
• Facilitate effective teamwork and create an environment for a high-performing team
• Maintain health, safety, and environment (HSE) standards
• Drive effective Financial Management of areas impacting Warehouse and distribution costs
• Ensure breakages are recorded and managed down, FBR's related to load accuracy are managed down, and achievement of operational efficiency standards as per company requirements.
• Accountable to ensure unaccounted waste is managed down by process adherence and corrective action where adherence is not in place.
• Leverage information systems to drive achievement of Operational Key Performance Indicators
• Compliance with governance controls in all areas.

Skills, Experience & Education

• Grade 12, O level with 5 credits or better
• Minimum bachelor’s degree in supply chain or relevant equivalent from a well-recognised institution
• Membership of professional supply chain or procurement bodies would be advantageous
• 3-5 years’ work experience warehousing and/ or logistics experience in an FMCG environment
• General understanding and knowledge of the business (value chain and support processes) – including understanding of distribution methods and principles
• ERP system experience will be an added advantage
• Knowledge of SAP would be advantageous
• General understanding of fleet principles and resourcing practices

Skills

• Sound management of employee relations and the creation of a healthy IR climate
• Effective coaching ability
• Effective team management through team and individual development
• Ability to show initiative within the confines of process adherence
• Ability to make immediate decisions based on information gathering, knowledge of warehouse processes, and an understanding of the desired outcome
• Ability to utilize technology
• Strong ability to ensure the achievement of operational standards in terms of rate of work within the team

Attributes

• Strong conflict resolution ability
• Good attention to detail and high focus on accuracy
• Strong communication skills
• Strong customer service orientation with particular focus on service to the Driver
• Creates an environment of dignity and respect.
• Strong self-management skills
• Mindset of continuous improvement
• Highly self-motivated, self-disciplined and demonstrates ethical behaviour
• Forklift license would be an advantage
• Maintain a high level of Warehouse housekeeping.

• Manage the Operational team in the execution of all inbound and outbound movements:
• Manage the team in terms of stock management and inventory accuracy:
• Manage an effective and accurate Production Interface:
• Manage all tasks within the standards of excellent housekeeping:
• Manage the effective care for Company assets within the team:
• Drive good product quality:
• Manage the effective execution of system transactions and perform end-of-shift reconciliations:
• Implement activity-based resourcing:
• Manage the team to ensure resources are aligned to activity requirements per time of day and day of the week
• People management: Manage team and own performance:
• Manage own performance
• Continuous on-the-job training, coaching, counselling and support for team members
• Management of resources to ensure achievement of productivity requirements
• Planning and managing of change within the organisation
• Effective team meetings and active resolution of issues encountered
• Provision of clear direction and communication of KPI's and achievement against KPI's
• Effective stakeholder engagement and communication
• Maintain a healthy industrial relations climate
• Administer conditions of employment for the team
• Facilitate effective teamwork and create an environment for a high-performing team
• Maintain health, safety, and environment (HSE) standards
• Drive effective Financial Management of areas impacting Warehouse and distribution costs
• Ensure breakages are recorded and managed down, FBR's related to load accuracy are managed down, and achievement of operational efficiency standards as per company requirements.
• Accountable to ensure unaccounted waste is managed down by process adherence and corrective action where adherence is not in place.
• Leverage information systems to drive achievement of Operational Key Performance Indicators
• Compliance with governance controls in all areas.

• Sound management of employee relations and the creation of a healthy IR climate
• Effective coaching ability
• Effective team management through team and individual development
• Ability to show initiative within the confines of process adherence
• Ability to make immediate decisions based on information gathering, knowledge of warehouse processes, and an understanding of the desired outcome
• Ability to utilize technology
• Strong ability to ensure the achievement of operational standards in terms of rate of work within the team
• Strong conflict resolution ability
• Good attention to detail and high focus on accuracy
• Strong communication skills
• Strong customer service orientation with particular focus on service to the Driver
• Creates an environment of dignity and respect.
• Strong self-management skills
• Mindset of continuous improvement
• Highly self-motivated, self-disciplined and demonstrates ethical behaviour
• Maintain a high level of Warehouse housekeeping.

• Grade 12, O level with 5 credits or better
• Minimum bachelor’s degree in supply chain or relevant equivalent from a well-recognised institution
• Membership of professional supply chain or procurement bodies would be advantageous
• 3-5 years’ work experience warehousing and/ or logistics experience in an FMCG environment
• General understanding and knowledge of the business (value chain and support processes) – including understanding of distribution methods and principles
• ERP system experience will be an added advantage
• Knowledge of SAP would be advantageous
• General understanding of fleet principles and resourcing practices
• Forklift license would be an advantage