Vacancy title:
Accounts and Collections Officer

[Type: FULL_TIME, Industry: Professional Services, Category: Accounting & Finance]

Jobs at:
Talent House

Deadline of this Job:
Wednesday, September 24 2025

Duty Station:
Zambia | Lusaka | Zambia

Summary
Date Posted: Wednesday, September 10 2025, Base Salary: Not Disclosed

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JOB DETAILS:

We are a leading recruitment and HR consulting firm that operates as a link between people and companies in achieving a shared purpose. We offer creative, effective and flexible solutions that not only help individuals discover their career paths but provide organizations with talent they can recruit, develop and retain.

About the role:

Our client is looking for an Accounts and Collections Officer. This individual will support the finance team by managing day-to-day accounting tasks and ensuring timely collection of outstanding debts. The role combines bookkeeping responsibilities with credit control functions to help maintain healthy cash flow and accurate financial records.

Key Responsibilities:

Collections Duties

• Monitor customer accounts to identify overdue balances.
• Contact clients to follow up on outstanding invoices and arrange payment
• plans where necessary.
• Issue statements of account and payment reminders.
• Maintain updated records of collections and customer interactions.
• Escalate problematic accounts to management for further action.
• Work with the sales and customer service teams to resolve billing disputes.

Accounting Duties

• Assist in preparing and maintaining accurate financial records.
  Post transactions into accounting systems (invoices, receipts, payments, journals).
• Reconcile bank statements, supplier accounts, and petty cash.
• Assist with month-end and year-end closing processes.
• Support in the preparation of financial reports and budgets.
• Ensure compliance with accounting policies and procedures.

Requirements

• Diploma or Degree in Accounting, Finance, or related field.
• Minimum 3 years experience in accounting and/or credit collection.
• Strong knowledge of accounting principles and credit control practices.
• Proficiency in accounting software (e.g., QuickBooks, Sage, Pastel, or similar).
• Good communication and negotiation skills.
• Strong attention to detail and organizational skills.
• Ability to work independently and meet deadlines.

Key Competencies

• Integrity and confidentiality in handling financial data.
• Problem-solving and conflict resolution.
• Customer-focused with a professional approach.
• Results-oriented and proactive in debt recovery.

Compensation:

The incumbent will receive a competitive salary commensurate with experience.

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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