About the Role

We are looking for a highly organised, proactive and detail-oriented Administration Assistant to join our team in Lusaka.

The successful candidate will provide day-to-day administrative support to the office while working closely with the Sales Team to ensure that administrative tasks, meetings, documentation and follow-ups are handled efficiently and professionally.

Key Responsibilities

• Provide general administrative and office support on a day-to-day basis.
• Assist the Sales Team with administrative tasks and coordination.
• Schedule and arrange online meetings and appointments.
• Prepare meeting agendas and relevant documentation where required.
• Attend meetings, take accurate minutes and circulate them to relevant team members.
• Track action points from meetings and ensure appropriate follow-ups are completed.
• Maintain organised electronic and physical filing systems.
• Prepare, format and manage correspondence, reports, presentations and other documents.
• Assist with data entry, record keeping and updating internal databases or spreadsheets.
• Support the preparation and submission of routine administrative documentation.
• Assist with basic payroll and employee administration.
• Maintain knowledge and assist with statutory payments and requirements, including PAYE, NAPSA and NHIMA.
• Liaise with internal departments, clients and external stakeholders when required.
• Provide general support to management and the wider team as needed.
• Maintain confidentiality and handle sensitive company and employee information appropriately.

Requirements

• Previous experience in an administrative, office support or similar role.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Ability to take clear, concise meeting minutes and manage follow-up actions.
• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook/online meeting platforms.
• Working knowledge of payroll processes and statutory payments, including PAYE, NAPSA and NHIMA, is highly desirable.
• Ability to work independently while also supporting a busy team.
• Professional, reliable and able to maintain confidentiality.
• A proactive approach with the ability to prioritise and manage multiple tasks.

What We Are Looking For

We are looking for someone who is well organised, dependable and professional, with a positive attitude and the ability to take initiative. The ideal candidate should be comfortable working in a fast-paced office environment and be able to communicate effectively with both colleagues and external stakeholders.

• Provide general administrative and office support on a day-to-day basis.
• Assist the Sales Team with administrative tasks and coordination.
• Schedule and arrange online meetings and appointments.
• Prepare meeting agendas and relevant documentation where required.
• Attend meetings, take accurate minutes and circulate them to relevant team members.
• Track action points from meetings and ensure appropriate follow-ups are completed.
• Maintain organised electronic and physical filing systems.
• Prepare, format and manage correspondence, reports, presentations and other documents.
• Assist with data entry, record keeping and updating internal databases or spreadsheets.
• Support the preparation and submission of routine administrative documentation.
• Assist with basic payroll and employee administration.
• Maintain knowledge and assist with statutory payments and requirements, including PAYE, NAPSA and NHIMA.
• Liaise with internal departments, clients and external stakeholders when required.
• Provide general support to management and the wider team as needed.
• Maintain confidentiality and handle sensitive company and employee information appropriately.

• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Ability to take clear, concise meeting minutes and manage follow-up actions.
• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook/online meeting platforms.
• Working knowledge of payroll processes and statutory payments, including PAYE, NAPSA and NHIMA, is highly desirable.
• Ability to work independently while also supporting a busy team.
• Professional, reliable and able to maintain confidentiality.
• A proactive approach with the ability to prioritise and manage multiple tasks.

• Previous experience in an administrative, office support or similar role.