Vacancy title:
Analyst – Remittance & Interoperability

[Type: FULL_TIME, Industry: Telecommunications, Category: Admin & Office]

Jobs at:
MTN Zambia

Deadline of this Job:
Wednesday, October 8 2025

Duty Station:
Lusaka | Lusaka | Zambia

Summary
Date Posted: Tuesday, September 30 2025, Base Salary: Not Disclosed

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JOB DETAILS:

The key responsibilities for this role include but not limited to the following:

• CollectS, analyze, and interpret product, customer, and market data to provide actionable insights;
• Prepares regular reports and dashboards on product performance, revenue trends, and key KPIs;
• Monitors competitor activities and industry developments to identify risks and opportunities;
• Supports the Product Manager in tracking the execution of product strategies and roadmaps;
• Assists in evaluating product feasibility studies, business cases, and opportunity assessments;
• Contributes to documenting product requirements, epics, and features in collaboration with Product Owners and delivery teams;
• Tracks and monitor progress of product initiatives, escalating risks or blockers in a timely manner;
• Assists in the development and execution of Go-To-Market (GTM) strategies for new product launches or enhancements;
• Coordinates with marketing, technical, and operations teams to ensure smooth execution of product rollouts;
• Supports in monitoring customer adoption, user experience, and feedback post-launch;
• Liaises with cross-functional teams (Technology, Finance, Marketing, Operations, etc.) to align on deliverables;

Candidate Requirements

• Grade 12 certificate with 5 credit or better of which English and Mathematics are a must;
• Bachelor’s Degree in Business, Economics, Computer Science, Statistics, Engineering, or a related field (mandatory)
• 3–4 years’ experience in fintech, banking, or telecommunications, with exposure to product management, business analysis, or financial services
• Strong analytical skills with experience in data analysis, reporting, and performance monitoring
• Understanding of digital financial services, remittances, payments, or mobile money
• Familiarity with Agile methodologies and product lifecycle management
• Proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI, Tableau) is advantageous
• Detail-oriented with strong problem-solving skills
• Ability to work under pressure and manage multiple priorities
• Strong interpersonal and communication skills for cross-functional collaboration
• Proactive, self-driven, and adaptable mindset
• Professional certifications in Product Management, Agile, or Business Analysis will be an added advantage
• Experience supporting Go-To-Market execution for financial or digital products will be an added advantage    
•  Exposure to interoperability and cross-border remittance products will be an added advantage

Work Hours: 8

Experience in Months: 36

Level of Education: bachelor degree

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