ABOUT THE ROLE

A reputable Insurance Broking company which has been in existence for over 30 years is seeking a dynamic Assistant Manager to lead the Kitwe office (which manages the company’s 2nd largest portfolio). The role combines business development, portfolio stewardship and sales/marketing leadership to protect and grow existing clients and win new business. Applicants must be based in Ndola.

KEY RESPONSIBILITIES

• Own Kitwe branch commercial plan to meet revenue, profitability and market-share targets for the 2nd largest portfolio.
• Ensure portfolio retention, profitability, risk management and high service standards.
• Lead sales and marketing to generate qualified leads and grow cross-sell/up-sell revenue across corporate, SME and retail clients.
• Build and manage strategic insurer and partner relationships; negotiate terms with underwriting/legal support.
• Design integrated marketing campaigns and oversee full sales cycle from prospecting to deal closure.
• Track pipeline, forecasts and KPIs; report branch performance to senior management.
• Recruit, mentor and lead the branch team; enforce sales processes, pricing controls and compliance.
• Monitor market, competitor and regulatory developments to inform branch strategy.

REQUIRED SKILLS & EXPERIENCE

• Must be currently based in Kitwe (mandatory).
• 4–6 years in business development/sales/marketing in insurance broking, carriers or financial services, with ≥2 years in a managerial/team-lead role.
• Proven record winning/managing large corporate clients and meeting targets.
• Strong commercial, negotiation, stakeholder management and analytical skills.
• Hands-on marketing and CRM experience; proficient in Microsoft Office.
• Degree in Insurance & Pensions Management, Business Administration, Marketing, Finance or related field; MBA or professional qualification advantageous.
• Membership or affiliation with relevant insurance/industry associations preferred.

• Own Kitwe branch commercial plan to meet revenue, profitability and market-share targets for the 2nd largest portfolio.
• Ensure portfolio retention, profitability, risk management and high service standards.
• Lead sales and marketing to generate qualified leads and grow cross-sell/up-sell revenue across corporate, SME and retail clients.
• Build and manage strategic insurer and partner relationships; negotiate terms with underwriting/legal support.
• Design integrated marketing campaigns and oversee full sales cycle from prospecting to deal closure.
• Track pipeline, forecasts and KPIs; report branch performance to senior management.
• Recruit, mentor and lead the branch team; enforce sales processes, pricing controls and compliance.
• Monitor market, competitor and regulatory developments to inform branch strategy.

• Strong commercial, negotiation, stakeholder management and analytical skills.
• Hands-on marketing and CRM experience; proficient in Microsoft Office.

• Degree in Insurance & Pensions Management, Business Administration, Marketing, Finance or related field; MBA or professional qualification advantageous.
• Membership or affiliation with relevant insurance/industry associations preferred.