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Vacancy title:
Chief Operations Officer
[Type: FULL_TIME, Industry: Human Services, Category: Management, Admin & Office, Sales & Retail, Business Operations]
Jobs at:
Complete Staffing Solutions
Deadline of this Job:
Wednesday, September 2 2026
Duty Station:
Lusaka | Lusaka
Summary
Date Posted: Wednesday, August 19 2026, Base Salary: Not Disclosed
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JOB DETAILS:
Position: Chief Operations Officer (COO)
Location: Lusaka, Zambia
Job Summary:
The Chief Operations Officer will provide strategic and operational leadership across the organization, ensuring efficient business operations, strong performance, effective resource utilization, and achievement of organizational objectives.
Key Responsibilities:
- Develop and implement operational strategies aligned with business goals.
- Oversee day-to-day business operations and ensure efficient service delivery.
- Establish and monitor operational performance targets and KPIs.
- Lead and coordinate departmental managers and teams.
- Identify opportunities to improve efficiency, productivity, and profitability.
- Develop and manage operational budgets and resources.
- Ensure compliance with company policies, procedures, and applicable regulations.
- Monitor risks and implement appropriate mitigation measures.
- Prepare operational reports and provide strategic recommendations to senior management.
- Foster a positive, accountable, and performance-driven organizational culture.
Requirements:
- Bachelor’s Degree in Business Administration, Operations Management, or a related field; a Master’s Degree is an advantage.
- Significant senior-level management and operations experience.
- Strong leadership, strategic planning, and decision-making skills.
- Excellent financial, analytical, communication, and problem-solving abilities.
- Proven ability to manage teams and drive organizational performance.
Work Hours: 8
Experience in Months: 12
Level of Education: bachelor degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Qualified candidates are invited to send their CVs CONTACT US
+260 974 985 498 | 0964 067 249
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