Background information about the job or company (e.g., role context, company overview)

We at MTN Zambia are a purpose and value-led organization.

At MTN Zambia we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

The Cloud & IoT Presales Solutions Specialist will drive revenue growth across MTN Zambia’s converged services portfolio, with specific focus on Cloud (Microsoft portfolio, IaaS, SaaS, Backup, DR, Security), IoT, SD-WAN and Unified Communications.

The role is responsible for technical presales engagement, solution design, commercial shaping and bid support to convert complex enterprise opportunities into sustainable revenue streams. The incumbent will act as the bridge between Account Management, Products & Solutions, Partnerships and Projects & Implementation to ensure commercially viable, technically sound and scalable solutions are presented to customers.

This role is a direct revenue enabler and is critical to accelerating MTN Zambia’s diversification strategy beyond traditional connectivity into integrated ICT and digital solutions.

Responsibilities or duties

Under the supervision of the Senior Manager – Enablement, below are the Key Job Responsibilities will be, but not limited to:

Core Responsibilities:

Sales Enablement & Revenue Growth

• Drive technical presales activities for Cloud, IoT, UCC and SD-WAN opportunities.
• Support Account Managers in qualifying, shaping and closing converged solutions opportunities.
• Build and maintain a healthy pipeline of qualified cloud and IoT opportunities.
• Develop solution designs aligned to customer business outcomes and MTN commercial objectives.
• Achieve revenue targets linked to converged services portfolio.
• Provide accurate pipeline visibility, forecasting and opportunity tracking.

Solution Design & Commercial Structuring

• Lead discovery workshops to identify client business challenges and transformation objectives.
• Design scalable, secure and commercially viable cloud and IoT architectures.
• Develop TCO, ROI and business case models to support executive-level engagements.
• Collaborate with Capability Partners and OEMs to co-create joint solutions.
• Support the Bid Team in preparing high-quality RFP, RFQ and proposal submissions.
• Ensure solutions are aligned to MTN Group architecture and governance frameworks.

Customer Engagement & Thought Leadership

• Conduct executive-level solution presentations and technical demonstrations.
• Deliver Proof of Concepts and use-case demonstrations where required.
• Position MTN Zambia as a trusted digital transformation partner.
• Represent MTN at industry events and vertical-specific engagements to grow visibility in cloud and IoT domains.
• Stay current with global cloud, IoT and SD-WAN trends and competitive positioning.

Cross-Functional Collaboration

• Work closely with Products & Solutions to provide market feedback for portfolio evolution.
• Engage Partnerships team to structure OEM and hyperscaler engagements effectively.
• Support Projects & Implementation during handover to ensure seamless execution.
• Align with Billing & Activations to ensure commercial accuracy of complex solution constructs.
• Support Service & Operations teams in knowledge transfer for new solution deployments.

Governance & Risk Management

• Maintain adherence to MTN Group presales and solution governance processes.
• Ensure commercial compliance and risk mitigation in all solution designs.
• Comply with relevant MTN policies and regulatory requirements.

Qualifications or requirements (e.g., education, skills)

Candidate Requirements:

• Minimum 3-year degree in Computer Science, Information Systems, Engineering or related field.
• Microsoft certifications (Azure, M365, Security) highly advantageous.
• Cloud certifications (Azure, AWS or equivalent) preferred.
• IoT or networking certifications advantageous.

Experience needed

Experience

• Minimum 5 years ICT experience.
• At least 5 years in Cloud, IoT, SD-WAN or enterprise ICT presales roles.
• Demonstrated experience structuring and closing complex enterprise cloud deals.
• Strong understanding of Microsoft cloud portfolio and hybrid cloud environments.
• Exposure to IoT platforms, device ecosystems and connectivity models.
• Experience working with hyperscalers, OEMs and integration partners.
• Proven consultative selling experience with enterprise clients.
• Strong commercial acumen including pricing models, recurring revenue constructs and managed services frameworks.
• Experience within telecom or managed service provider environment advantageous.

Competencies

• Business Acumen – Understands revenue models, margin drivers and long-term contract structures.
• Solution-Oriented Thinking – Translates business problems into scalable, monetizable technology solutions.
• Commercial Negotiation Skills – Able to balance customer value with MTN profitability.
• Strategic Influencing – Engages senior stakeholders confidently and credibly.
• Analytical Thinking – Structures complex opportunities logically and methodically.
• Execution Discipline – Drives opportunities to closure and ensures accountability.
• Collaboration – Works effectively across Products, Partnerships, Projects and Service teams.
• Resilience & Ownership – Takes responsibility for outcomes in a high-pressure, target-driven environment.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Candidates are mandated to answer the below on their cover page to the hiring Manager.

Values are the core of MTN Zambia’s culture. Our five values called ‘Live Y’ello’ is the force that unites and inspires each one of us to make an impact that matters in the world. So, tell us: Which one of our five Live Y’ello Values resonates most with you and why? (limit 250 words)

• Lead with Care
• Can-do with Integrity
• Collaborate with Agility
• Serve with Respect
• Act with Inclusion

Hand delivered applications will not be accepted.

"For details on how we handle your personal data, please review our Data Privacy Notice for Job Applicants at www.mtn.zm/data-privacy-notice-job-applicants."

Note: that only shortlisted candidates will be contacted.

• Drive technical presales activities for Cloud, IoT, UCC and SD-WAN opportunities.
• Support Account Managers in qualifying, shaping and closing converged solutions opportunities.
• Build and maintain a healthy pipeline of qualified cloud and IoT opportunities.
• Develop solution designs aligned to customer business outcomes and MTN commercial objectives.
• Achieve revenue targets linked to converged services portfolio.
• Provide accurate pipeline visibility, forecasting and opportunity tracking.
• Lead discovery workshops to identify client business challenges and transformation objectives.
• Design scalable, secure and commercially viable cloud and IoT architectures.
• Develop TCO, ROI and business case models to support executive-level engagements.
• Collaborate with Capability Partners and OEMs to co-create joint solutions.
• Support the Bid Team in preparing high-quality RFP, RFQ and proposal submissions.
• Ensure solutions are aligned to MTN Group architecture and governance frameworks.
• Conduct executive-level solution presentations and technical demonstrations.
• Deliver Proof of Concepts and use-case demonstrations where required.
• Position MTN Zambia as a trusted digital transformation partner.
• Represent MTN at industry events and vertical-specific engagements to grow visibility in cloud and IoT domains.
• Stay current with global cloud, IoT and SD-WAN trends and competitive positioning.
• Work closely with Products & Solutions to provide market feedback for portfolio evolution.
• Engage Partnerships team to structure OEM and hyperscaler engagements effectively.
• Support Projects & Implementation during handover to ensure seamless execution.
• Align with Billing & Activations to ensure commercial accuracy of complex solution constructs.
• Support Service & Operations teams in knowledge transfer for new solution deployments.
• Maintain adherence to MTN Group presales and solution governance processes.
• Ensure commercial compliance and risk mitigation in all solution designs.
• Comply with relevant MTN policies and regulatory requirements.

• Strong understanding of Microsoft cloud portfolio and hybrid cloud environments.
• Exposure to IoT platforms, device ecosystems and connectivity models.
• Proven consultative selling experience with enterprise clients.
• Strong commercial acumen including pricing models, recurring revenue constructs and managed services frameworks.
• Business Acumen
• Solution-Oriented Thinking
• Commercial Negotiation Skills
• Strategic Influencing
• Analytical Thinking
• Execution Discipline
• Collaboration
• Resilience & Ownership

• Minimum 3-year degree in Computer Science, Information Systems, Engineering or related field.
• Microsoft certifications (Azure, M365, Security) highly advantageous.
• Cloud certifications (Azure, AWS or equivalent) preferred.
• IoT or networking certifications advantageous.