General Responsibilities

• Greet guests warmly and deliver excellent customer service.
• Anticipate guest needs and resolve complaints quickly.
• Communicate clearly with guests, colleagues, and other departments.
• Follow Standard Operating Procedures (SOPs) and safety protocols.
• Maintain cleanliness, hygiene, and proper grooming standards.
• Handle payments, reservations, and equipment correctly.
• Work as a team player and support colleagues during peak times.
• Stay flexible, multitask, and adapt to changing situations.
• Protect guest privacy and represent the brand positively.
• Upsell services and help control costs and waste.

Join Chef Alaa

• Greet guests warmly and deliver excellent customer service.
• Anticipate guest needs and resolve complaints quickly.
• Communicate clearly with guests, colleagues, and other departments.
• Follow Standard Operating Procedures (SOPs) and safety protocols.
• Maintain cleanliness, hygiene, and proper grooming standards.
• Handle payments, reservations, and equipment correctly.
• Work as a team player and support colleagues during peak times.
• Stay flexible, multitask, and adapt to changing situations.
• Protect guest privacy and represent the brand positively.
• Upsell services and help control costs and waste.

• Customer service
• Communication
• Teamwork
• Problem-solving
• Multitasking
• Adaptability
• Cost control
• Waste management

• Ability to greet guests warmly and deliver excellent customer service.
• Ability to anticipate guest needs and resolve complaints quickly.
• Clear communication skills with guests, colleagues, and other departments.
• Adherence to Standard Operating Procedures (SOPs) and safety protocols.
• Maintenance of cleanliness, hygiene, and proper grooming standards.
• Correct handling of payments, reservations, and equipment.
• Team player attitude and ability to support colleagues during peak times.
• Flexibility, multitasking abilities, and adaptability to changing situations.
• Ability to protect guest privacy and represent the brand positively.
• Ability to upsell services and help control costs and waste.