The Higher Education Loans and Scholarships Board (HELSB) is a statutory body established by the Higher Education Loans and Scholarships Act No. 31 of 2016 to provide for the administration, granting, investment, payment, and recovery of student loans; provide for the administration and granting of scholarships; facilitate the mobilization of financial resources for loans and scholarships, and provide for matters connected with or incidental to the foregoing.

HELSB is inviting competent, enthusiastic, and qualified candidates to apply for the underlisted positions to be based in Lusaka, Southern Province (Choma), North-Western Province (Solwezi), and Western Province (Mongu) on permanent and pensionable terms.

Responsibilities or duties

Reporting to Senior Credit Officer (South) and Senior Credit Officer (North), the Credit Officer shall undertake and supervise the disbursement of loans in order to facilitate eligible students to pursue higher education.

Qualifications or requirements (e.g., education, skills)

Full Grade Twelve (12) School Certificate

Bachelor’s Degree in Business Administration, Economics, Statistics, Public Administration or its equivalent.

Experience needed

Minimum of two (2) years related job experience.

Any other provided details (e.g., benefits, work environment, team info, or additional notes)

Able to write technical and analytical reports

Ability to communicate effectively in English

Tact and Diplomacy, Interpersonal and Analytical Skills, Computer literate, Integrity and Confidentiality.

• Undertaking timely development and review of the Selection Criteria System in order to enhance transparency, fairness and equity in the selection and award of loans and scholarships to deserving and eligible students.
• Undertaking timely screening and analysis of applications in order to facilitate disbursement of loans and scholarships.
• Undertaking and supervising timely preparation of Loan Disbursement Reports in order to provide information for decision making.
• Undertaking and supervising periodically the development and review of Loans Disbursement System in order to facilitate loan disbursements.
• Undertaking and supervising regularly the maintenance and updating of the Loan Disbursement Database in order to facilitate storage, retrieval and processing of information.
• Undertaking timely monitoring and evaluation of sectional programs in order to assess their impact and facilitate the development of appropriate interventions
• Undertaking timely development of work plans and implementation of Annual Performance Appraisal System (APAS) in order to monitor, evaluate and enhance performance
• Undertaking effectively human, financial and other resources in order to facilitate achievement of departmental objectives.

• Able to write technical and analytical reports
• Ability to communicate effectively in English
• Tact and Diplomacy
• Interpersonal Skills
• Analytical Skills
• Computer literate
• Integrity
• Confidentiality

• Full Grade Twelve (12) School Certificate
• Bachelor’s Degree in Business Administration, Economics, Statistics, Public Administration or its equivalent.