Sparrowlight Cashfin Limited invites applications from suitably qualified, result-oriented, and self-motivated individuals to fill the position of Credit Supervisor.

Key Responsibilities

• Supervise, guide, and monitor the performance of loan officers.
• Monitor loan repayments, collections, and Portfolio at Risk (PAR), ensuring timely follow-up on overdue accounts.
• Review loan applications and client assessments before submission for credit approval.
• Conduct field visits and support loan officers in client follow-ups and debt recovery.
• Monitor daily, weekly, and monthly performance against set targets.
• Ensure accurate, timely, and complete submission of reports.
• Coach and mentor loan officers to improve productivity and performance.
• Identify portfolio risks and recommend corrective measures.
• Ensure compliance with company policies, credit procedures, and operational controls.
• Submit regular reports on group performance, challenges, and recovery progress to management.

Qualifications and Experience

• Must possess a valid driver's licence.
• Grade 12 Certificate required; a diploma or degree in Banking and Finance, Business Administration, Accounting, or any other related field will be an added advantage.
• Experience in microfinance, lending, credit management, or debt collection.
• Good understanding of credit and risk management.
• Strong communication, negotiation, leadership, and problem-solving skills.
• Proficiency in Microsoft Excel, Google Sheets, and general computer applications.
• Ability to conduct field visits and work towards performance-based targets.

Required Competencies

• Strong leadership and accountability.
• Results-oriented, honest, and disciplined.
• Excellent client-handling and recovery skills.
• Ability to work under pressure and meet deadlines.
• Strong analytical, reporting, and decision-making skills.

• Supervise, guide, and monitor the performance of loan officers.
• Monitor loan repayments, collections, and Portfolio at Risk (PAR), ensuring timely follow-up on overdue accounts.
• Review loan applications and client assessments before submission for credit approval.
• Conduct field visits and support loan officers in client follow-ups and debt recovery.
• Monitor daily, weekly, and monthly performance against set targets.
• Ensure accurate, timely, and complete submission of reports.
• Coach and mentor loan officers to improve productivity and performance.
• Identify portfolio risks and recommend corrective measures.
• Ensure compliance with company policies, credit procedures, and operational controls.
• Submit regular reports on group performance, challenges, and recovery progress to management.

• Strong communication
• negotiation
• leadership
• problem-solving skills
• Proficiency in Microsoft Excel
• Google Sheets
• general computer applications
• Ability to conduct field visits
• work towards performance-based targets
• Strong leadership and accountability
• Results-oriented
• honest
• disciplined
• Excellent client-handling and recovery skills
• Ability to work under pressure and meet deadlines
• Strong analytical
• reporting
• decision-making skills

• Must possess a valid driver's licence.
• Grade 12 Certificate required; a diploma or degree in Banking and Finance, Business Administration, Accounting, or any other related field will be an added advantage.
• Experience in microfinance, lending, credit management, or debt collection.
• Good understanding of credit and risk management.