Vacancy title:
Customer Service Officer

[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service]

Jobs at:
A Private Company

Deadline of this Job:
Tuesday, July 28 2026

Duty Station:
Lusaka | Lusaka

Summary
Date Posted: Tuesday, July 14 2026, Base Salary: Not Disclosed

Similar Jobs in Zambia
Learn more about A Private Company
A Private Company jobs in Zambia

JOB DETAILS:

We are looking for motivated, dedicated, and hardworking individuals to join our growing team.

Job Title: Customer Service Officer

Location: Lusaka

Job Summary

We are seeking friendly and professional Customer Service Officers to provide excellent customer support, respond to inquiries, and ensure a positive customer experience.

Key Responsibilities

• Respond to customer inquiries professionally.
• Resolve customer complaints and concerns promptly.
• Provide accurate information about products and services.
• Maintain customer records and service reports.
• Follow up on customer feedback and requests.
• Build positive relationships with customers.

Requirements

• Must be based in Lusaka.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Customer-focused with a positive attitude.
• Previous customer service experience is an added advantage but not required.

Benefits

• Competitive earnings.
• Ongoing training.
• Career advancement opportunities.
• Friendly and collaborative work environment.

Work Hours: 8

Experience in Months: 12

Level of Education: bachelor degree

Job application procedure

Call or WhatsApp: 0766236122

All Jobs | QUICK ALERT SUBSCRIPTION