- Dashboard
- Job Detail
Vacancy title:
Customer Service Officer
[Type: FULL_TIME, Industry: Professional Services, Category: Customer Service, Sales & Retail, Admin & Office, Business Operations]
Jobs at:
Zambia Postal Services Corporation
Deadline of this Job:
Wednesday, February 18 2026
Duty Station:
Mbala | Mbala
Summary
Date Posted: Friday, February 13 2026, Base Salary: Not Disclosed
Similar Jobs in Zambia
Learn more about Zambia Postal Services Corporation
Zambia Postal Services Corporation jobs in Zambia
JOB DETAILS:
Purpose of Role
To provide frontline customer support by delivering quality postal and financial services, resolving customer inquiries, and promoting ZAMPOST products in order to enhance customer satisfaction, loyalty, and revenue growth.
Qualifications/Requirements
Full Grade Twelve Certificate with at least five (5) credits including English and Mathematics.
Diploma in Business Administration, Marketing, or Business Management will be an added advantage.
Customer service certification will also be an added advantage.
Minimum of two (2) years’ experience in a customer service role, preferably in postal, logistics, or financial services.
Must be a resident of Mbala district.
Work Hours: 8
Experience in Months: 12
Level of Education: associate degree
Job application procedure
Interested in applying for this job? Click here to submit your application now.
Applications with detailed CVs, cover letter and certified copies of academic and professional qualifications should be submitted in a sealed envelope clearly marked “APPLICATION FOR CUSTOMER SERVICE OFFICER – MBALA” and addressed to:
The Director Human Capital & Administration
Zambia Postal Services Corporation
P.O Box 71845
Corner of Church/Cairo Road
LUSAKA
with a subject line which reads “APPLICATION FOR CUSTOMER SERVICE OFFICER – MBALA.”
The Deadline for receiving applications is Wednesday 18th February, 2026.
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS.
Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.