Background information about the job or company:

An institution of higher Learning is hiring Customer Service & Sales Officers for a 6-month contract. If you're enthusiastic about education, excellent at follow-ups, and confident in using social media, this could be the opportunity for you!

Responsibilities or duties:

• - Follow up on prospective students from inquiry to full registration.
• - Respond promptly to queries via WhatsApp, Facebook, and email
• - Maintain regular communication with interested applicants to guide them through the application process.
• - Post updates, events, and promotional content across social media platforms
• - Prepare weekly and monthly reports on leads, applications, and registration status
• - Coordinate with the marketing team to support events and outreach activities
• - Maintain accurate records of communication and application progress.

Qualifications or requirements:

• - Diploma or Degree in Marketing preferred or related Business field.
• - Experience in customer service or sales (minimum 6 months to 1 year preferred)
• - Strong interpersonal and verbal and written communication skills
• - Confident user of social media platforms (Facebook, LinkedIn, Instagram, WhatsApp, Twitter - X, etc.)
• - Ability to work independently and meet targets
• - Must be 30 years old and below
• - Lusaka-based only

• - Follow up on prospective students from inquiry to full registration.
• - Respond promptly to queries via WhatsApp, Facebook, and email
• - Maintain regular communication with interested applicants to guide them through the application process.
• - Post updates, events, and promotional content across social media platforms
• - Prepare weekly and monthly reports on leads, applications, and registration status
• - Coordinate with the marketing team to support events and outreach activities
• - Maintain accurate records of communication and application progress.

• - Strong interpersonal and verbal and written communication skills
• - Confident user of social media platforms (Facebook, LinkedIn, Instagram, WhatsApp, Twitter - X, etc.)
• - Ability to work independently and meet targets

• - Diploma or Degree in Marketing preferred or related Business field.
• - Experience in customer service or sales (minimum 6 months to 1 year preferred)
• - Must be 30 years old and below
• - Lusaka-based only